Iron Mountain Connect and OpenText Data Protector compete in the data management category. OpenText Data Protector has the upper hand due to its extensive features and robust data protection capabilities, despite a higher price point.
Features: Iron Mountain Connect is praised for its ease of use, reliability in file storage, and strong backup capabilities. OpenText Data Protector offers comprehensive data protection features, advanced recovery options, and excellent integration capabilities.
Room for Improvement: Iron Mountain Connect needs better automation tools, enhanced mobile access, and streamlined user interfaces. OpenText Data Protector users desire better system resource usage, easier updates, and enhanced reporting features.
Ease of Deployment and Customer Service: Iron Mountain Connect is noted for its straightforward deployment process and exceptional customer support. OpenText Data Protector offers detailed documentation and reliable customer service but has a more complex deployment process.
Pricing and ROI: Iron Mountain Connect is favored for its cost-effective setup and strong ROI, suitable for smaller businesses. OpenText Data Protector, while more expensive initially, provides substantial long-term ROI through its advanced features and capabilities.
| Product | Market Share (%) |
|---|---|
| OpenText Data Protector | 0.9% |
| Iron Mountain Connect | 0.7% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 22 |
| Large Enterprise | 61 |
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