INTELLIBOT vs Redwood Software - Finance Automation Edition comparison

ServiceNow and Redwood Software are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #26 with an average rating of 7.0, while Redwood Software is ranked #14 with an average rating of 8.5. ServiceNow holds a 0.5% mindshare in RPA, compared to Redwood Software’s 0.8% mindshare. Additionally, 66% of ServiceNow users are willing to recommend the solution, compared to 80% of Redwood Software users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Redwood Software and INTELLIBOT are competing products offering automation solutions in finance operations. Redwood Software is favored for ease of use and pricing, while INTELLIBOT has the upper hand in advanced features, offering higher perceived value.

Features: Redwood Software provides comprehensive workflow automation, integration with financial systems, and effective end-to-end finance process management. INTELLIBOT offers machine learning capabilities, advanced data analytics, and deeper automation insights.

Ease of Deployment and Customer Service: Redwood Software has a streamlined deployment process with highly responsive customer support offering personalized assistance. INTELLIBOT requires more complex initial configuration but supplies extensive self-service resources for knowledgeable teams.

Pricing and ROI: Redwood Software offers cost-effective initial investments with strong ROI due to lower setup expenses. INTELLIBOT has higher setup costs but promises significant long-term ROI with features enhancing productivity and strategic insights.

To learn more, read our detailed INTELLIBOT vs. Redwood Software - Finance Automation Edition Report (Updated: July 2025).

Buyer's Guide

INTELLIBOT vs. Redwood Software - Finance Automation Edition

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.5%, up from 0.2% compared to the previous year. The mindshare of Redwood Software - Finance Automation Edition is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Amarjeet Kamble

Senior Manager at a financial services firm with 10,001+ employees

User-friendly and enables automation in finance, HR, and SDM

There is room for improvement, considering no tools having everything inside it is right. So the room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything. Right now, you can do it with a little bit of custom scripting in addition to eight. But rather than custom scripting, if we can have a direct feature integrated inside this tool, it will be a major achievement. So, it already has that capability, as you can do custom scripting, and you can go ahead with creating your own. But the direct functions are not available. That's where we are lagging behind. However, importing the values or importing the service can be achieved. So, that is where I can see the room for improvement. In this particular area, the entire system can be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

More Automate pros

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"This solution is easy to use and requires little coding knowledge."

"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The replay of the automation is an awesome feature."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"There's a helpful community available through the portal."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"The out-of-the-box finance modules within the Redwood Finance framework help to speed up the process, versus designing and writing generic BOT code."

"Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each transaction. It creates an audit trail of the entire process execution. It is a really good feature. This eliminates the need for extra coding or report generation. The audit report is readily available within the tool itself."

"So the best thing is ease of use."

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"The product also has a limited use case in some respects."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"Has limited functionality and uses extensive resources."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."

"I would like to see the cognitive marketing platform improved."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"The trigger actions need to be more robust."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything."

"Mapping the process steps to an existing R2R process quickly would be a definite step forward."

"would like to see AI integration for automation in future releases. Post-automation, I envision a generative AI model. If I could ask the bot questions like the number of invoices or their current status, it should be able to provide answers directly."

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

More Automate pricing and cost advice

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"The licensing was purely based on the number of transactions being processed in production."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Computer Software Company

26%

Manufacturing Company

Financial Services Firm

Educational Organization

Manufacturing Company

18%

Performing Arts

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

See all answers

What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...

See all answers

What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...

See all answers

What do you like most about Redwood Business Process Automation - Finance Edition?

Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each t...

See all answers

What is your experience regarding pricing and costs for Redwood Business Process Automation - Finance Edition?

The pricing is very client-specific. It's not a one-size-fits-all price. They don't have a single price for everyone....

See all answers

What needs improvement with Redwood Business Process Automation - Finance Edition?

Everything seems to be working well. However, I see value in integrating AI for automation. So, I would like to see A...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

MOVEit vs Automate

Compared 5% of the time

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UiPath Platform vs INTELLIBOT

Compared 50% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 50% of the time

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BlackLine vs Redwood Software - Finance Automation Edition

Compared 21% of the time

UiPath Platform vs Redwood Software - Finance Automation Edition

Compared 14% of the time

SAP Intelligent RPA vs Redwood Software - Finance Automation Edition

Compared 14% of the time

Automation Anywhere vs Redwood Software - Finance Automation Edition

Compared 12% of the time

Blue Prism Cloud vs Redwood Software - Finance Automation Edition

Compared 9% of the time

More Redwood Software - Finance Automation Edition Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

INTELLIBOT

August 2025

Download INTELLIBOT product report

Buyer's Guide

Redwood Software - Finance Automation Edition

August 2025

Redwood Software - Finance Automation Edition report

Download Redwood Software - Finance Automation Edition product report

Also Known As

HelpSystems Automate, Automate

No data available

Redwood Business Process Automation - Finance Edition, Redwood Robotics, Redwood Finance Automation

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

The volume of repetitive, manual tasks across finance is overwhelming – every day or at the end of every month, quarter or year. Redwood’s finance automation reduces that unnecessary and time-consuming manual effort. We know because our customers tell us that our finance automation solution helps them achieve a much higher degree of back-office process automation compared with alternatives.

Redwood Software

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

ArcelorMittal, Alliant Energy, Allianz, Arla, Bacardi, CPS Energy, DSM, Faurecia, Genetech, Jabil, Jumbo,

Buyer's Guide

INTELLIBOT vs. Redwood Software - Finance Automation Edition

July 2025

Free Report: INTELLIBOT vs. Redwood Software - Finance Automation Edition

Find out what your peers are saying about INTELLIBOT vs. Redwood Software - Finance Automation Edition and other solutions. Updated: July 2025.

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