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Instabug vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instabug
Ranking in Mobile APM
6th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Ranking in Mobile APM
5th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th)
 

Mindshare comparison

As of January 2026, in the Mobile APM category, the mindshare of Instabug is 1.1%, up from 0.4% compared to the previous year. The mindshare of Workspace ONE Intelligence is 2.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile APM Market Share Distribution
ProductMarket Share (%)
Workspace ONE Intelligence2.3%
Instabug1.1%
Other96.6%
Mobile APM
 

Featured Reviews

reviewer2785143 - PeerSpot reviewer
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
Fast in-app surveys have improved how we collect and focus on user feedback for our job platform
The best features Instabug offers are that it is very easy to obtain immediate feedback. The immediate feedback feature for my app is very simple to use, which helps my team and users focus on the target and focus on a different objective. Instabug has impacted my organization positively because it is very simple to use, and I can find in a short time the feedback I need to work on a specific target.
MN
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
Automation and custom reporting impress while support resolution needs improvement
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product makes it very easy to reproduce issues."
"The best features Instabug offers are that it is very easy to obtain immediate feedback."
"I would rate the stability a nine out of ten."
"I would rate Workspace ONE Intelligence nine out of ten."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"Integration is also very easy."
 

Cons

"It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well."
"The end users were not able to report bugs."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Windows devices management needs improvement."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
 

Pricing and Cost Advice

Information not available
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Questions from the Community

What needs improvement with Instabug?
Maybe it can be more simple to separate customers by age.
What is your primary use case for Instabug?
My main use case for Instabug is to conduct a survey. I use Instabug for a survey and to receive feedback about our app, as we have a new app. My team uses Instabug because we have an app in which ...
What advice do you have for others considering Instabug?
Instabug has helped me get a faster response, but I don't have any experience with different sites, so I cannot make a comparison. My advice to others looking into using Instabug is to use it simpl...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't ...
What advice do you have for others considering Workspace ONE Intelligence?
Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...
 

Also Known As

No data available
Apteligent, Crittercism
 

Overview

 

Sample Customers

Information Not Available
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Instabug vs. Workspace ONE Intelligence and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.