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HeadSpin vs Instabug comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Mobile APM
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Functional Testing Tools (30th), Mobile App Testing Tools (9th)
Instabug
Ranking in Mobile APM
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Mobile APM category, the mindshare of HeadSpin is 0.4%, up from 0.3% compared to the previous year. The mindshare of Instabug is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile APM
 

Featured Reviews

Saorabh Singh - PeerSpot reviewer
It fulfills everything from automation to manual performance
The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.
Aisha Mazher - PeerSpot reviewer
A stable solution that provides visibility into user journeys and enables the filing of RCA reports
The initial setup was really easy. There were some calls that we had to integrate into our code. Instabug was easy to integrate with our app. If we needed special logs for some calls to check the response rate of some end-to-end procedures, we could also integrate them. There were some APIs we could use for end-to-end integration. The product was deployed on Bitbucket. The beta app was deployed in our local environment. The deployment process was not time-consuming. The production phase took a day. It was just a one-time effort. For the beta app, we had to do it multiple times, but it was easy to deploy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable features of the product are the performance parameters it gives us."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"I would rate the stability a nine out of ten."
"The product makes it very easy to reproduce issues."
 

Cons

"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"Support and pricing could be improved."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"The end users were not able to report bugs."
"It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well."
 

Pricing and Cost Advice

"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"We have a yearly license for 16 devices."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
16%
Manufacturing Company
12%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Instabug?
The product makes it very easy to reproduce issues.
What needs improvement with Instabug?
The end users were not able to report bugs. We had to depend only upon the crash reports. For example, if an application was not crashing, but a specific functionality was not working, the QA perso...
What is your primary use case for Instabug?
I used the solution to perform RCA for my app. I used to review the crash reports every week and check which API or call was failing repeatedly. I created a debugging configuration in Jira and repo...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
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Find out what your peers are saying about HeadSpin vs. Instabug and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.