Infraon IMS vs Kaseya Traverse comparison

EverestIMS and Kaseya are both solutions in the Network Monitoring Software category. EverestIMS is ranked #88, while Kaseya is ranked #67 with an average rating of 6.3. EverestIMS holds a 0.2% mindshare in NMS, compared to Kaseya’s 0.3% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 83% of Kaseya users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

352 Views
176 Comparison Views

100% willing to recommend

Kaseya Traverse

Read 8 Kaseya Traverse reviews

465 Views
269 Comparison Views

83% willing to recommend

Infraon IMS

Kaseya Traverse

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Kaseya Traverse and Infraon IMS compete in the network management solutions category. Infraon IMS seems to have the upper hand due to its comprehensive feature set and higher long-term ROI as revealed by data comparisons.

Features: Kaseya Traverse provides robust monitoring, alerting capabilities, and real-time troubleshooting. Infraon IMS offers extensive integration options, advanced analytics, and deep insights for proactive management. Infraon IMS's analytics allow data-driven decision-making.

Room for Improvement: Kaseya Traverse could enhance integration options, broaden analytics capabilities, and improve customer support responsiveness. Infraon IMS might benefit from cost-effectiveness for small-scale operations, streamline its comprehensive features for more straightforward user interaction, and accelerate system update processes.

Ease of Deployment and Customer Service: Infraon IMS is noted for its streamlined deployment process and responsive support, ensuring smooth transitions. Kaseya Traverse also offers efficient deployment but is perceived to have less proactive support services.

Pricing and ROI: Kaseya Traverse generally offers a more economical setup cost suitable for budget-conscious companies. Infraon IMS, despite a higher initial investment, provides higher long-term ROI through its comprehensive features and integrations, making it a cost-effective solution over time.

To learn more, read our detailed Infraon IMS vs. Kaseya Traverse Report (Updated: April 2025).

Buyer's Guide

Infraon IMS vs. Kaseya Traverse

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

88th

Ranking in Cloud Monitoring Software

44th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (28th), IT Infrastructure Monitoring (61st)

Kaseya Traverse

Ranking in Network Monitoring Software

67th

Ranking in Cloud Monitoring Software

38th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"The remote support and data collection features are great."

"Automating processes is crucial for me, so the automation part stands out."

"It is a pretty stable solution...It is a pretty stable solution."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"Most of the features are pretty good and the solution is user friendly."

More Kaseya Traverse pros

Cons

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"Email support is a bit slow. Once you drop an email, it takes time."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"The tool needs to have some AI capabilities, which it lacks currently."

"Reporting is a bit difficult."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Reporting is tedious and not organized in the way customers expect."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

"Improvement is needed in making it cheaper."

More Kaseya Traverse cons

Pricing and Cost Advice

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Construction Company

12%

Real Estate/Law Firm

12%

Financial Services Firm

12%

Computer Software Company

31%

Financial Services Firm

11%

Government

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

See all answers

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

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Compared 26% of the time

LogicMonitor vs Kaseya Traverse

Compared 24% of the time

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Product Reports

Buyer's Guide

Infraon IMS

April 2025

Download Infraon IMS product report

Buyer's Guide

Kaseya Traverse

April 2025

Download Kaseya Traverse product report

Also Known As

Everest IMS

No data available

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Buyer's Guide

Infraon IMS vs. Kaseya Traverse

April 2025

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