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Inflectra Rapise vs NICE Robotic Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Inflectra Rapise
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Test Automation Tools (23rd), AI Quality Assurance (4th)
NICE Robotic Automation
Ranking in Robotic Process Automation (RPA)
28th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Inflectra Rapise is 1.0%, up from 0.5% compared to the previous year. The mindshare of NICE Robotic Automation is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
NICE Robotic Automation1.4%
Inflectra Rapise1.0%
Other92.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
WIllWorley - PeerSpot reviewer
Software Consultant at The New Humanitarian
The tool needs to improve in the areas of security, though it is a versatile product
Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.
Harish G V - PeerSpot reviewer
Senior RPA Developer at a tech vendor with 1,001-5,000 employees
Quicker compared to other bots but not very user-friendly
There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere's support has been great since we signed up for gold support last year."
"Even as we were getting into RPA for the first time, I found it easy to understand this tool."
"It is very self-explanatory, making it easy for non-technical users to develop."
"Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership."
"We have seen more efficient processing and less number of errors due to quality control."
"The reporting capabilities are pretty nice."
"From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that."
"Overall, the commands provided have enough range to complete almost any task, with creative out-of-the-box thinking required sometimes for workarounds."
"We always use the product for end-to-end automation test cases."
"It's incredible but the support and maintenance of Inflectra Rapise's scripts is less than 30% of the effort that was involved in maintaining Selenium, it is very easy and this is the reason that we are switching everything that needs handling from Selenium to Inflectra Rapise, as it is easy to maintain and provides a benefit in cost and efforts with a 90% reduction factor in the maintenance of the scripts."
"We saved thousands of dollars because the Rapise implementation gave us 30 or more executions for every release compared to three or four, so huge savings on manual testing effort plus easy detection of defects is very cost effective."
"The first time I used Rapise I completed the automation scripts for a full application in a day and I was shocked how easy it was."
"The initial setup was straightforward; it wasn't complex at all, and we found it nice and easy."
"It's pretty straightforward to set up."
"The scripting of this tool is easy and user friendly."
"Rapise is a good automation tool that's easy to use and learn, and you can share scripts as a team, which is very helpful."
"It is a kind of desktop automation; its licensing model is a little bit different, and it tends to be individual automation specific to a role, and it excels at that."
"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."
"In terms of scaling and increasing the impact of automation, our center of excellence has been around for 11 months now, our target for the year was a saving of £2 million and we've just hit £2.4 million, which has given us just over a two-to-one return on investment and, by using that feature-based build that I mentioned earlier, where we take those component parts for login and logout or copy and paste from this spreadsheet to that one, we are forecasting a five-to-one return on investment within the next 24 months."
"Robotic Automation has saved us time and money by moving our processes away from manual work."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
"Provides good automation features."
 

Cons

"I would like more cognitive abilities, artificial intelligence, and machine learning. E.g., if I see you, your facial recognition has to be there. If I send your picture, it should tell me your name, where you are from, and when I met you because we forget people. It should have these type of capabilities."
"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."
"Unfortunately, this process was not used for a long time due to latency issues and a functionality gap."
"I would like to have the MetaBot screen name title dynamic instead of static."
"I would like to see them expand the service catalog with RCA add-ons to the current RPA package."
"The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'"
"The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult."
"I hope that Automation Anywhere can further optimize its bots to help automate tasks with Microsoft Word documents and Microsoft PowerPoint documents because, in most organizations, there is a lot of reporting required."
"I faced one problem where it can't validate the colour of images and text. Also, it could not automate the mobile app, and this needs to be included."
"The maintenance is very difficult."
"Inflectra Rapise needs to expand its ability."
"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."
"What I have noticed about Rapise is that sometimes when you keep on using the same script, it fails many times."
"When there are failures in a nightly run of batches of scripts, it can create a blocking situation where all the following scripts will fail due to unexpected results."
"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."
"It has some stability issues where the tool crashes sometimes on Windows 10."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application."
"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."
"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."
"The solution is not as intuitive as it could be and the integration took a lot of time."
"It is a bit clunky; that is the polite way to put it."
 

Pricing and Cost Advice

"It's the best RPA tool, but the pricing could be improved."
"It costs up to $1,200 per license."
"Time and monetary savings can range from 20 to 90 percent."
"We save approximately 10,000 hours per year."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"Roughly, as of today, it is around $250,000 annually."
"Their licensing processes are in par with most industry standards."
"The cost for scalability is much cheaper than developing a new system."
"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."
"We pay no more than $50 annually for support of each one of the licenses."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
19%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
10%
Financial Services Firm
13%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Rapise
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
- Soflab - RegEd - Intel - US Government
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Find out what your peers are saying about Inflectra Rapise vs. NICE Robotic Automation and other solutions. Updated: September 2026.
921,148 professionals have used our research since 2012.