We performed a comparison between iGrafx Process360 Live Platform and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Provides a valuable BPMN feature."
"We found the technical support to be helpful."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Simulation is most valuable."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"I have to think less with this solution. It's simple."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"Tech support is very responsive. They solved issues within a prompt response time."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This is a flexible tool compared to some other solutions."
"The solution is easily modified to suit your needs."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It would be nice to have a Spanish user interface available to us."
"The price could be more competitive."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"With iGrafx, the implementation and the licensing were pretty complex."
"Cannot see which activities are control activities."
"The performance is slow, which is something that should be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It definitely needs help to improve the visual aspect of the solution."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Requirements management needs to be improved."
"I haven't used this solution long enough to know what areas could be improved."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. iGrafx Process360 Live Platform is rated 8.4, while iServer is rated 7.2. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our iGrafx Process360 Live Platform vs. iServer report.
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