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Idira Secrets Management vs JumpCloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Secrets Management
Ranking in Enterprise Password Managers
18th
Average Rating
7.2
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
Secrets Management Tools (6th)
JumpCloud
Ranking in Enterprise Password Managers
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of Idira Secrets Management is 1.2%, up from 0.3% compared to the previous year. The mindshare of JumpCloud is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
JumpCloud1.7%
Idira Secrets Management1.2%
Other97.1%
Enterprise Password Managers
 

Featured Reviews

AP
Delivery Manager at Tech Mahindra Limited
Provides secure secret management with granular controls and professional support
The tool is very good, but the commercialized training, which is paid, could be improved. Regularizing those trainings as part of a global alliance between the customer, SI partner, and CyberArk would be more profitable, allowing relevant SMEs to be trained better. There are training courses available that sometimes provide coupons on a yearly basis. If those coupons increase from about 10 to 20 people, it would provide better opportunities for SI partners Tech Mahindra to train resources and gain visibility with customers. There are indeed paid training courses for partners, and while they shouldn't be entirely free, the coupons can make them free. Increasing those coupons would allow more resources to be trained rather than limiting them to just two or three.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
"CyberArk Secrets Management is a critical solution for strengthening our security posture."
"It's vital for effectively managing and securing my credentials."
"CyberArk's support team is knowledgeable and helpful, consistently responding on time."
"The automatic rotation of the password is the top feature."
"The granular controls of CyberArk Secrets Management are very niche in their development and very secure from the overall secret management perspective, offering high-level functionalities where we have control over user access, which can be tracked and monitored."
"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."
"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"JumpCloud has solved my needs by consolidating what I was previously using into one solution."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The solution is stable."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
 

Cons

"The tool is very good, but the commercialized training, which is paid, could be improved."
"Implementing it and ensuring seamless password rotations present challenges."
"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."
"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."
"Implementation was complex and required professional services."
"We occasionally experience incidents that delay password injection back into the script."
"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."
"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"Support is not good enough."
"They went through a tough year this year with infrastructure and having some large outages."
"The sync speed between the JumpCloud instance and the agent could be improved."
"Lacks the ability to have various VPN applications."
 

Pricing and Cost Advice

"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."
"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost was around $5 per user per month."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
11%
Insurance Company
8%
Legal Firm
7%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with CyberArk Secrets Management?
The tool is very good, but the commercialized training, which is paid, could be improved. Regularizing those trainings as part of a global alliance between the customer, SI partner, and CyberArk wo...
What is your primary use case for CyberArk Secrets Management?
The main use case for CyberArk Secrets Management is application integrations and the CI and CD part. In CyberArk Secrets Management, there are a variety of tools that they cover, one being the Cre...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
 

Also Known As

No data available
Resmo
 

Overview

 

Sample Customers

Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Idira Secrets Management vs. JumpCloud and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.