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Idira Privileged Access Manager pros and cons

Vendor: Idira
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Idira Privileged Access Manager significantly enhances security by safeguarding credentials through features like password rotation and session management.
It offers comprehensive audit and compliance coverage, making it valuable for organizations meeting regulatory requirements like PCI and SOX.
The automatic password management capability ensures credentials are regularly updated without manual intervention, reducing security risks.
Idira Privileged Access Manager provides a centralized approach to managing privileged accounts, simplifying onboarding and access control across multiple environments.
Features like Privileged Threat Analytics help in identifying and responding to potential threats in real time, improving the organization's security posture.

CONS

Idira Privileged Access Manager needs more plugin connectors for all devices and faces integration issues with SAML due to a bug.
The management console offers many functionalities but is complex to use. Initial setup and upgrade processes are intricate and require improvement.
The support from the vendor is criticized for being poor, with slow response and resolution times during technical and critical issues.
Performance could be improved to focus more on usability alongside security. Scalability is a challenge, especially in dynamic environments.
Pricing is considered high and not user-friendly for startups or smaller organizations.
 

Idira Privileged Access Manager Pros review quotes

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Sep 2, 2025
CyberArk Privileged Access Manager has been helpful in managing over 125,000 privileged accounts in a single environment for our client, and we have multiple CyberArk environments for different clients with different numbers of accounts.
Singaravelu C - PeerSpot reviewer
CyberArk Engineer at Tata Consultancy
Nov 20, 2025
What I appreciate about CyberArk Privileged Access Manager is that it is not only for password security; we can also manage their applications and platforms, and whenever a user logs in, end-to-end protection is handled, including monitoring user activity through PSM servers and reacting to threats with Privileged Threat Analysis.
RaoB - PeerSpot reviewer
Senior CyberArk architect at a consultancy with 11-50 employees
Dec 19, 2025
CyberArk Privileged Access Manager assists in meeting compliance and regulatory requirements such as HIPAA and SOX, ensuring I adhere to necessary standards in my operations.
Learn what your peers think about Idira Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,692 professionals have used our research since 2012.
SI
Senior PAM Consultant at iC Consult GmbH
Jan 20, 2025
CyberArk Privileged Access Manager provides granularity. You can break things down into individual safes. You have specific access to safes by individual or group. The interface is with AD, with LDAP, or with local CyberArk passwords. You also have the ability to establish policies for your individual credentials.
SS
Operation Specialists at a tech vendor with 10,001+ employees
Aug 19, 2025
The ability of CyberArk Privileged Access Manager to safeguard the financial services infrastructure by protecting credentials is extremely important, as every activity in a financial organization needs to be recorded for accountability in auditing.
LL
Coordenador at a computer software company with 1,001-5,000 employees
Jun 9, 2025
It's user-friendly and very configurable. We can do many things with it, especially with password management.
reviewer2620185 - PeerSpot reviewer
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
Dec 20, 2024
The session recording and monitoring capabilities are valuable. We have real-time session management ability to record, audit, and monitor any privileged user activities. That is a big deal.
Mohamed Fouad - PeerSpot reviewer
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
Mar 10, 2026
Overall, I think CyberArk Privileged Access Manager is very good and can be considered a market leader in this space.
Abdul Durrani - PeerSpot reviewer
Security Manager at Insight
Jan 20, 2025
The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time.
Lasantha Wijesinghe - PeerSpot reviewer
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Dec 13, 2024
I appreciate CyberArk's real-time capabilities. I can secure critical sessions, such as SSH or database sessions. As a security professional, I have real-time visibility into ongoing sessions. If anything suspicious occurs, I can terminate or freeze the session, which is part of user behavior analytics.
 

Idira Privileged Access Manager Cons review quotes

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Sep 2, 2025
Regarding technical support from CyberArk, while L2 and L3 teams are effective, L1 support requires improvement due to longer response times in critical situations.
Singaravelu C - PeerSpot reviewer
CyberArk Engineer at Tata Consultancy
Nov 20, 2025
If we actually implement agent AI in CyberArk Privileged Access Manager, it will check the logs, and if any errors are coming, it automatically triggers alerts and gives the solution.
RaoB - PeerSpot reviewer
Senior CyberArk architect at a consultancy with 11-50 employees
Dec 19, 2025
In terms of mean time to respond, I acknowledge variable response time. The L1 team is proactive, yet the vendor often pushes to close incidents swiftly, even when issues remain unresolved.
Learn what your peers think about Idira Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,692 professionals have used our research since 2012.
SI
Senior PAM Consultant at iC Consult GmbH
Jan 20, 2025
CyberArk reporting is notoriously poor, offering about 5 reports out of the box. I am certified in Delinea, which includes 60 reports plus a custom report generator out of the box. Improved reporting would be beneficial.
SS
Operation Specialists at a tech vendor with 10,001+ employees
Aug 19, 2025
A notable request I have regarding CyberArk Privileged Access Manager is to address the issues of database corruption identified in cluster environments experienced by multiple clients.
LL
Coordenador at a computer software company with 1,001-5,000 employees
Jun 9, 2025
Making the reports more editable would be beneficial.
reviewer2620185 - PeerSpot reviewer
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
Dec 20, 2024
CyberArk has brought a feature called Vendor Team Manager, but it does not provide full access. It requires the vendor team leader to be onboarded as a local account instead of using their email address. Improvements could be made to onboard the vendor team leaders using their email, allowing them to manage their own team. That would greatly reduce the overhead in managing vendor team members.
Mohamed Fouad - PeerSpot reviewer
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
Mar 10, 2026
I believe account discovery and rolling support need to be improved.
Abdul Durrani - PeerSpot reviewer
Security Manager at Insight
Jan 20, 2025
It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information.
Lasantha Wijesinghe - PeerSpot reviewer
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Dec 13, 2024
Maintaining the product is challenging. Upgrades require a lot of resources, as it impacts the entire organization. For example, upgrading components like the Privileged Session Manager (PSM) and the vault is time-consuming and difficult. In the long term, I would like to see these processes simplified, especially for on-premise installations.