

Idira Endpoint Privilege Manager and Zscaler Zero Trust Exchange Platform compete in the security solutions sector. Zscaler appears to have the upper hand with its robust cloud-based integration capabilities and scalability features designed for cloud-first organizations.
Features: Idira Endpoint Privilege Manager offers DNS scanning, session management, and application whitelisting to enhance endpoint security and manage user privileges. Zscaler Zero Trust Exchange Platform provides deep data loss prevention (DLP), SSL inspection, and a zero trust architecture ideal for varied network environments.
Room for Improvement: Idira needs to improve its performance and automation in policy management, and it should focus on user-friendliness and expanding application whitelisting. Zscaler must address latency issues in its multi-tenant setup and improve its user interface intuitiveness, notification systems, and configuration ease.
Ease of Deployment and Customer Service: Idira is mainly deployed on-premises and is suitable for organizations with in-house IT resources, though its technical support experience can be mixed. Zscaler excels in cloud deployment, making it a strong choice for hybrid infrastructures, though its support is viewed as average with necessary improvements in response times.
Pricing and ROI: Idira is seen as costly, yet offers a substantial return on investment by preventing data breaches. It's more appropriate for larger enterprises. Zscaler's subscription-based model reflects its position as a premium solution with high upfront costs but comparable ROI due to its scalability and cloud capabilities.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
I consider CyberArk Endpoint Privilege Manager's return on investment to be good since it effectively accomplishes the goals expected from privilege access management solutions.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
The phishing incident I noted earlier, where Zscaler Zero Trust Exchange Platform sandbox caught a potential ransomware attack, could potentially save us hundreds of thousands of dollars when factoring in remediation, downtime, and reputation risk.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Uptime has been consistent.
Zscaler Zero Trust Exchange Platform is very stable.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
The licensing model can be quite complex and expensive, especially for large organizations.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Zscaler Zero Trust Exchange Platform is not the cheap platform; it is a premium enterprise solution, and the pricing reflects that.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
Zscaler Zero Trust Exchange Platform's threat intelligence continuously updates in real-time across their entire global cloud, so when a new threat is identified anywhere on their network, that intelligence is immediately applied to our environment as well.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
| Product | Mindshare (%) |
|---|---|
| Zscaler Zero Trust Exchange Platform | 11.9% |
| CyberArk Endpoint Privilege Manager | 9.0% |
| Other | 79.1% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 9 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 46 |
CyberArk Endpoint Privilege Manager enhances security by controlling access, removing admin rights, and managing privileges. It supports diverse environments with simple integration, focusing on credential detection, threat protection, and compliance.
CyberArk Endpoint Privilege Manager secures enterprise passwords, monitors session connections, and enhances cybersecurity by controlling privileged access. It blocks unauthorized applications, monitors user activities, and secures credentials across platforms. Key areas include Just-In-Time Access, privilege separation, and local administrator password rotation. While robust, challenges exist with performance, complexity, and setup. Integration with Linux and Unix needs improvement, requiring advanced reporting tools and easier policy management. Pricing concerns and maintenance issues with Windows servers persist, as well as database issues in the on-prem version.
What are the key features of CyberArk Endpoint Privilege Manager?
What benefits should organizations expect from CyberArk Endpoint Privilege Manager?
Organizations deploying CyberArk Endpoint Privilege Manager in industries such as finance, healthcare, and technology benefit from secure credential management across Unix, AWS, and GCP. By implementing privilege separation and monitoring user activities, they achieve effective risk mitigation and compliance across multiple platforms.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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