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IDERA Uptime Infrastructure Monitor vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA Uptime Infrastructure...
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
71st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of IDERA Uptime Infrastructure Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
IDERA Uptime Infrastructure Monitor0.5%
Other97.4%
Network Monitoring Software
 

Featured Reviews

Nafiu Garba - PeerSpot reviewer
Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent."
"Now with the features given through up.time we have over 300 + monitors constantly checking every environment that we have and also checking databases for errors."
"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."
"Easy to setup and begin monitoring."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable feature is the monitoring of resources."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"This product has aided us in procurement and is overall a well-priced solution."
"The documentation is very good."
 

Cons

"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."
"While you can restrict particular users to only see subsets of the reports, it isn't as easy as it could be."
"Maintenance windows need to be streamlined."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"We can never achieve or get a good picture of the network topology."
 

Pricing and Cost Advice

"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
22%
Financial Services Firm
12%
Computer Software Company
5%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

IDERA UIM, uptime software up.time
No data available
 

Overview

 

Sample Customers

TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about IDERA Uptime Infrastructure Monitor vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.