IDERA Uptime Infrastructure Monitor vs ITRS Geneos comparison

IDERA and ITRS are both solutions in the Network Monitoring Software category. IDERA is ranked #106, while ITRS is ranked #69 with an average rating of 5.0. IDERA holds a 0.1% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of IDERA users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IDERA Uptime Infrastructure...

Read 5 IDERA Uptime Infrastructure Monitor reviews

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194 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

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1,136 Comparison Views

96% willing to recommend

IDERA Uptime Infrastructure...

ITRS Geneos

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and IDERA Uptime Infrastructure Monitor are competing in IT infrastructure monitoring. ITRS Geneos seems to have the upper hand with its robust monitoring capabilities and detailed reporting features.

Features: ITRS Geneos offers advanced data visualization, adaptable dashboards, and real-time monitoring, which are ideal for financial services needs. Its analytical depth aids complex environments, and its customization options provide flexibility. IDERA Uptime Infrastructure Monitor supports broad monitoring capabilities for a wide range of devices, offers easy configuration, and provides comprehensive platform value.

Room for Improvement: ITRS Geneos can enhance ease of deployment, improve cost-effectiveness for smaller businesses, and simplify user interfaces for broader accessibility. IDERA Uptime Infrastructure Monitor could improve in-depth reporting features, strengthen industry-specific capabilities, and expand customization options to cater to more complex environments.

Ease of Deployment and Customer Service: ITRS Geneos offers a tailored deployment model with dedicated support services, which might be intricate but beneficial for high-customization environments. IDERA Uptime Infrastructure Monitor is known for straightforward deployment and efficient support, making it suitable for various businesses.

Pricing and ROI: ITRS Geneos involves a higher setup cost, reflecting its specialized features that result in strong ROI for tailored environments. IDERA Uptime Infrastructure Monitor presents competitive pricing focused on fast implementation, appealing to organizations seeking cost-effectiveness and broader applicability.

To learn more, read our detailed IDERA Uptime Infrastructure Monitor vs. ITRS Geneos Report (Updated: August 2025).

Buyer's Guide

IDERA Uptime Infrastructure Monitor vs. ITRS Geneos

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IDERA Uptime Infrastructure...

Ranking in Network Monitoring Software

106th

Ranking in IT Infrastructure Monitoring

67th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of IDERA Uptime Infrastructure Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Nafiu Garba

Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees

It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices

What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.

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Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"Tons of default modules which are available out of the box"

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

More ITRS Geneos pros

Cons

"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"It needs to be easier to configure, especially with the JMX plugins."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"Data visualization – real time and historical – is a weakness."

"The ITA, the post-incident analytics, could be improved."

More ITRS Geneos cons

Pricing and Cost Advice

"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"You will get the best price if you get a single global deal."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Network Monitoring Software

August 2025

IDERA Uptime Infrastructure Monitor report

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Buyer's Guide

ITRS Geneos

August 2025

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Also Known As

IDERA UIM, uptime software up.time

Geneos

Overview

Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.

IDERA

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IDERA Uptime Infrastructure Monitor vs. ITRS Geneos

August 2025

Free Report: IDERA Uptime Infrastructure Monitor vs. ITRS Geneos

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