Both IDERA Precise and OpenText Real User Monitoring are robust solutions in the performance monitoring space. Users find OpenText Real User Monitoring superior due to its comprehensive feature set and value.
What features are offered by IDERA Precise in comparison to OpenText Real User Monitoring?IDERA Precise offers detailed application performance metrics, customizable dashboards, and proactive alerting systems. OpenText Real User Monitoring provides real-user interaction insights, extensive data analytics, and strong integration capabilities.
What areas of improvement can be found in IDERA Precise in comparison to OpenText Real User Monitoring?IDERA Precise could benefit from enhanced reporting, a more intuitive setup process, and better flexibility. OpenText Real User Monitoring could improve its scalability, customization options, and reduce complexity in its interface.
How is the ease of deployment and customer service of IDERA Precise in comparison to OpenText Real User Monitoring?IDERA Precise has a straightforward deployment and responsive customer support. OpenText Real User Monitoring, despite having a steeper learning curve, receives higher marks for effective customer service and comprehensive support resources.
What setup costs and ROI can be seen with IDERA Precise in comparison to OpenText Real User Monitoring?IDERA Precise is valued for competitive pricing and quicker return on investment due to its efficient setup. OpenText Real User Monitoring, while pricier, delivers significant long-term ROI through its extensive features and capabilities.
| Product | Market Share (%) |
|---|---|
| OpenText Real User Monitoring | 0.6% |
| IDERA Precise | 0.6% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
Precise for Databases helps database administrators to find and fix database performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides deep database optimization, isolation of problems and causes, scalable deployment, what-if analysis for changes, and history, trending, and planning.
Precise for Applications helps IT administrators to find and fix application performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides deep database optimization, end-to-end transaction view, isolation of problems and causes, scalable deployment, what-if analysis for changes, and history, trending, and planning.
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
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