Icinga vs OpenText Network Operations Management comparison

Icinga and OpenText are both solutions in the Network Monitoring Software category. Icinga is ranked #41, while OpenText is ranked #59 with an average rating of 8.0. Icinga holds a 1.1% mindshare in NMS, compared to OpenText’s 0.4% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Icinga

Read 17 Icinga reviews

7,233 Views
5,352 Comparison Views

85% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

1,823 Views
1,404 Comparison Views

75% willing to recommend

Icinga

OpenText Network Operations...

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Executive SummaryUpdated on Oct 10, 2024

Icinga and OpenText Network Operations Management compete in the network management solutions category. Icinga has the upper hand in terms of pricing and support while OpenText is ahead with a comprehensive feature set.

Features: Icinga offers a modular architecture for scalability, high customization options, and extensive integrations. OpenText Network Operations Management includes performance monitoring, advanced automation features, and a wide range of built-in functionalities.

Room for Improvement: Icinga could enhance its built-in functionalities, reduce its reliance on external integrations, and improve some automation features. OpenText Network Operations Management can work on simplifying its deployment process, reducing initial costs, and offering more flexible pricing models.

Ease of Deployment and Customer Service: Icinga has a simple deployment process with minimal configuration, ideal for IT teams with limited resources, and offers responsive customer support. OpenText provides a complex deployment process due to its extensive capabilities but ensures smooth operation with robust professional support.

Pricing and ROI: Icinga offers low setup costs and significant ROI when leveraging its open-source nature and community support. OpenText requires higher upfront costs but provides substantial ROI through enhanced operational efficiencies and a comprehensive feature set, making it a worthwhile investment for large enterprises.

To learn more, read our detailed Icinga vs. OpenText Network Operations Management Report (Updated: August 2026).

Buyer's Guide

Icinga vs. OpenText Network Operations Management

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

41st

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (17th), IT Infrastructure Monitoring (48th), Cloud Monitoring Software (32nd)

OpenText Network Operations...

Ranking in Network Monitoring Software

59th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (21st)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 3.1% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.1%
OpenText Network Operations Management	0.4%
Other	98.5%

Network Monitoring Software

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."

"We have found the solution to be stable."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."

"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

More Icinga pros

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"When it comes to customization, Micro Focus is more mature than its competitors."

Cons

"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."

"The tool currently fails to provide notifications to users."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"The installation and configuration are very complex."

"Sometimes, it is very hard to keep an overview of what's happening."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

More Icinga cons

"The user interface is outdated and needs improvement, especially for service and topology maps."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"It may need a more customizable UI."

Pricing and Cost Advice

"This is an open-source solution with paid support."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"It's an open-source solution."

"We're using the free version of Icinga."

"The product is inexpensive compared to other DBM products."

"The solution is cheap."

"The solution is free to use."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

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Top Industries

By visitors reading reviews

Educational Organization

14%

Comms Service Provider

11%

Financial Services Firm

10%

University

Construction Company

25%

Comms Service Provider

13%

Outsourcing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

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What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

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What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

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Product Reports

Buyer's Guide

Icinga

August 2026

Download Icinga product report

Buyer's Guide

Network Management Applications

August 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

Icinga Cloud Monitoring

Micro Focus Network Operations Management

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

OpenText Network Operations Management offers a comprehensive suite of tools designed for efficient network operations and management. It helps organizations streamline their network processes, ensuring enhanced performance and reliability in complex IT environments.

The platform is robust, providing capabilities that align with industry needs for automation and integration. Its powerful analytics and monitoring features enable IT teams to effectively manage network performance, detect anomalies, and ensure uptime. OpenText Network Operations Management supports scalable IT infrastructures, ensuring reliable operations in both cloud and on-premises settings.

What are the key features of OpenText Network Operations Management?

Scalable Monitoring: Provides continuous visibility into network performance across all environments.
Automation: Reduces manual tasks through automated workflows and alerts.
Incident Management: Enables rapid detection and resolution of network issues.
Analytics: Offers insights through advanced analytics tools to optimize operations.

What benefits or ROI can be expected from OpenText Network Operations Management?

Increased Efficiency: Streamlined processes and automation lead to higher productivity.
Cost Reduction: Minimizes downtime and reduces maintenance costs.
Improved Reliability: Enhances network uptime and performance.
Scalability: Easily adapts to growing network demands.

OpenText Network Operations Management is utilized in sectors like finance, healthcare, and manufacturing, where reliable network performance is crucial. It supports critical operations by ensuring seamless integration and effective management of network resources in these industries.

OpenText

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Information Not Available

Buyer's Guide

Icinga vs. OpenText Network Operations Management

August 2026

Free Report: Icinga vs. OpenText Network Operations Management

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