Icinga and OpenText Network Operations Management compete in the network management solutions category. Icinga has the upper hand in terms of pricing and support while OpenText is ahead with a comprehensive feature set.
Features: Icinga offers a modular architecture for scalability, high customization options, and extensive integrations. OpenText Network Operations Management includes performance monitoring, advanced automation features, and a wide range of built-in functionalities.
Room for Improvement: Icinga could enhance its built-in functionalities, reduce its reliance on external integrations, and improve some automation features. OpenText Network Operations Management can work on simplifying its deployment process, reducing initial costs, and offering more flexible pricing models.
Ease of Deployment and Customer Service: Icinga has a simple deployment process with minimal configuration, ideal for IT teams with limited resources, and offers responsive customer support. OpenText provides a complex deployment process due to its extensive capabilities but ensures smooth operation with robust professional support.
Pricing and ROI: Icinga offers low setup costs and significant ROI when leveraging its open-source nature and community support. OpenText requires higher upfront costs but provides substantial ROI through enhanced operational efficiencies and a comprehensive feature set, making it a worthwhile investment for large enterprises.
| Product | Market Share (%) |
|---|---|
| Icinga | 2.8% |
| OpenText Network Operations Management | 0.2% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.
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