ITRS Geneos and Icinga are key players in monitoring solutions. Icinga seems to have the upper hand in pricing and flexibility due to its open-source nature.
Features: ITRS Geneos offers robust real-time monitoring, adaptability, and a comprehensive feature set. Icinga provides competitive pricing, a wide range of plugins, and the flexibility of being open-source.
Room for Improvement: ITRS Geneos is considered expensive and may require pricing negotiation; there's a perception of high costs. Icinga may have indirect costs related to customization and maintenance, and lacks some premium features found in enterprise solutions.
Ease of Deployment and Customer Service: ITRS Geneos offers strong support, crucial for regulated industries like finance, ensuring seamless deployment and reliable service. Icinga benefits from a large community, aiding in open-source deployment with the ability for peer support but may lack structured customer service compared to premium offerings.
Pricing and ROI: ITRS Geneos is costly but users find value in the return on investment due to its extensive feature set that helps reduce severe incidents. Icinga’s pricing is more budget-friendly with its largely free nature, appealing for cost-effective implementations.
| Product | Market Share (%) |
|---|---|
| Icinga | 2.8% |
| ITRS Geneos | 0.5% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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