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IceWarp vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (11th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (26th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 4.7%, down 5.2% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.9% mindshare, up 0.5% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.7%
Google Workspace17.7%
Amazon WorkMail11.1%
Other66.5%
Email Applications
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.9%
Proofpoint Email Protection5.9%
Microsoft Defender for Office 3655.0%
Other88.2%
Email Security
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With all of the features that are available for the users included with the license, it is reasonably priced."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution has a very good log-in to the UI when compared to other solutions."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution's voice services work well for our company."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"IceWarp offers very extended cross-platform communication solutions."
"SonicWall Email Security uses multi-layer cloud security."
"The most valuable feature is that it protects from spam."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"There are no wasted extras and the interface is really simple."
"The product is easy to manage in terms of configurations."
"It is a very scalable solution."
 

Cons

"The solution needs improvements in security, particularly regarding document management."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Updates could be released more frequently."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"Load balancing is not stable."
"Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"SonicWall Email Security is scalable, but the price per license is expensive."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
 

Pricing and Cost Advice

"The solution is inexpensive which is its main benefit."
"There are various licensing plans available based on geographic zone."
"Costs far less than other solutions."
"I would rate the pricing and eight out of ten."
"It is definitely one of the lowest price solutions."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The license is based on the number of users."
"Pricing and licensing is very competitive and in some cases, cheap."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"I rate the application’s pricing a five out of ten."
"Our customers purchase the solution's yearly license."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"The platform offers a yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"We have a two-year license subscription and the price is very high."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Manufacturing Company
14%
Outsourcing Company
11%
Financial Services Firm
8%
Construction Company
16%
Financial Services Firm
9%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: October 2026.
920,769 professionals have used our research since 2012.