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IBM Tivoli Identity Manager [EOL] vs OpenText Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Linx Security
Sponsored
Average Rating
10.0
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
User Provisioning Software (10th), Identity Management (IM) (19th), Access Management (17th), Non-Human Identity Management (NHIM) (10th), Identity Security and Posture Management (ISPM) (4th), Identity Governance Administration (IGA) (8th)
IBM Tivoli Identity Manager...
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (15th), Identity Governance Administration (IGA) (7th)
 

Featured Reviews

reviewer2865900 - PeerSpot reviewer
Senior VP, CISO at a real estate/law firm with 201-500 employees
Identity governance has unified access control and now cuts audit workload across the company
The layer that I hear from my employees the most is pretty recent, I would say, maybe nine or ten months ago. That is the AI assistant, which I mean I am in this industry a long time and I am used to the fact you always need to go and learn query languages and work with professional services to understand pretty basic questions. Today, you can use the platform to run simple text questions. My employees talk about that as a cloud within Linx Security. The ease of use of asking questions and also asking the platform to take action is something that was very new to us. One of the things we were doing with that is automating our user access reviews through a very simple dashboard instead of working on our spreadsheets. That was a big benefit for us in the past year. It helped me reduce man-hours when it comes to analyzing the access. Once we were starting also to implement the user access reviews, that of course, reduced the man-hours. That is the main area at the beginning. I also got much better visibility on the overall posture of my identities, and I am being asked by auditors or cyber insurance reports to provide where we are on users. That gave me a very good place to be with my board and auditors. I would say reducing the work on my team was significant. There was also a point in time in which we were able to reduce the number of licenses that we are using on some applications, which was also a cost reduction. Nowadays, I mentioned the agents part, we are being asked about our controls around that area. Having a tool that can give some value in these areas gives me a lot of confidence and also our leadership that we are deploying agents in a responsible way. What gave them the perfect score, and I have been using other platforms in the past, is the fact that I can use one platform to cover humans, non-humans, and now agents. On the cost side, I feel I am making a good financial decision. On top of that, I would say that they are very quick to provide new features, to respond to our tickets. It seems that at least in the past two to three years, they were providing cutting-edge solutions.
it_user711912 - PeerSpot reviewer
Founder at a tech services company
Ease of configuration is the most valuable feature.
The engine is getting a bit long in the tooth, the UI should be redone to be a bit more modern and flexible. The software has been running pretty much on the same UI for a long time. The self-service UI was not a good enough improvement due to the "self-only" part. Lately there's been improvement, but other vendors seem to have much slicker UIs. Users want wizard-like UIs nowadays (in my experience). They don't want to navigate endless menus and selections. The engine is still the same clump of Java it was long ago as Enrole. But now it's a notably larger collection of extensions, and IBM has it reasonably documented. When done correctly, customizations are stable, but when done incorrectly they may cause hangs in the database that are difficult to resolve. Outside of that, the Adapter Development Tool (ADT), an old and (officially) unsupported tool made and maintained by an IBMer seems to no longer be maintained. A lot of people used this tool to create customized adapters for ITIM, expanding it further than IBM ever could. Now it seems all gone.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Manufacturing Company
12%
Construction Company
12%
Comms Service Provider
8%
No data available
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Linx Security?
My experience with pricing, setup cost, and licensing was that pricing was very fair and they reduced the overall TCO...
What needs improvement with Linx Security?
There is nothing I can think of for improvement regarding Linx Security. I would not like to add more about needed im...
What is your primary use case for Linx Security?
Linx Security is my main tool for governing and securing human identities and agents. I manage the full life cycle of...
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What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exist...
 

Also Known As

No data available
Tivoli Identity Manager, IBM Security Identity Manager
Novell Identity Manager
 

Overview

 

Sample Customers

Information Not Available
Whirlpool Corporation, EXA Corporation, Arla Foods, Iceland Government
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