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IBM Maximo vs NetSuite ERP vs QuickBooks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Billing Software category, the mindshare of IBM Maximo is 5.2%, down from 11.8% compared to the previous year. The mindshare of NetSuite ERP is 5.8%, down from 12.0% compared to the previous year. The mindshare of QuickBooks is 7.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Dana Bakker - PeerSpot reviewer
Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement
The search functionality in the solution has shortcomings that can be improved in almost every area of the solution. The improvement of the solution's search functionality, particularly when it comes to the company's expense side where you have a bunch of different invoices from one company, can make it hard for a person to find an invoice that person wants to find because it doesn't necessarily let you filter by a specific amount or by a specific document number. The fact that the product doesn't necessarily allow for filtering is a pain when you want to dive deep into looking for something when you have a lot of invoices. For the size of my organization, QuickBooks is useful for what it does. I don't think any additional features are needed in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to scale perfectly.​"
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"It is configurable, where you can add extra fields to screens and to the database."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"IBM Maximo is the best software for assets management."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The ability to configure and integrate it with other solutions for ERP."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"NetSuite ERP is good for a trading company that involves buying and selling."
"It offers reporting flexibilities that were previously unavailable to us."
"We use it for the projects we do in the telecom industry."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"It is a very solid product for finance and procure-to-pay processes."
"It gave me excellent tracking of my finances."
"The most valuable feature of the solution stems from its reporting capabilities."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"The most valuable feature is its decent accounts payable module. It works pretty well."
 

Cons

"The initial setup was complex, because it is a complex product."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"The interface is not very easy or user-friendly and is in need of improvement."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"Coding can be complex when customization is required."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"You can get lost using the application"
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"The areas that this product needs to improve on is the implementation and inventory processes."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"The solution's initial setup process was complex."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"The product should improve its warehouse management solution."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"As of right now, you cannot edit secondary lists in a batch feature."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The customer response team is slow and sometimes causes the user to have a loss."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"$USD700 per agent user."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"There is an annual license required to use this solution."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It is expensive."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"It is relatively expensive."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"It is a bit on the high side, but it is affordable."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Energy/Utilities Company
10%
Manufacturing Company
10%
Government
10%
Educational Organization
32%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
22%
Real Estate/Law Firm
9%
Educational Organization
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciati...
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing mark...
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be ...
What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compa...
 

Also Known As

Maximo
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Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
West Egg
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855,347 professionals have used our research since 2012.