We performed a comparison between IBM Kenexa and MHR iTrent based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."IBM Kenexa is fairly stable. We don't have any downtime."
"The most valuable features are that we can upload documents and download them on demand."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"MHR iTrent's functionality and the payroll part are good."
"I would not recommend IBM Kenexa to others."
"It needs to update its reporting and analytics tools."
"I would like to have a better and more user-friendly interface."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"Customer support and getting help from MHR iTrent are not great at all."
IBM Kenexa is ranked 16th in Benefits Administration with 30 reviews while MHR iTrent is ranked 17th in Benefits Administration with 1 review. IBM Kenexa is rated 7.6, while MHR iTrent is rated 6.0. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". IBM Kenexa is most compared with HR Software Solutions, SAP SuccessFactors and Workday, whereas MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday, Access PeopleXD and SAP SuccessFactors.
See our list of best Benefits Administration vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.