We performed a comparison between IBM Disaster Recovery Services and MSP360 Backup based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Disaster Recovery (DR) Software."The solution works well for very large organizations. It can scale quite well."
"Disaster Recovery Services is stable."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"It has allowed me to implement a cost effective, highly configurable solution."
"The infrastructure level of IBM's recovery systems could be improved."
"Disaster Recovery Services could provide better value for money."
"The graphics are looking a bit old and should be updated."
"The product could be more user-friendly."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
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IBM Disaster Recovery Services is ranked 5th in Disaster Recovery as a Service with 2 reviews while MSP360 Backup is ranked 22nd in Disaster Recovery (DR) Software with 15 reviews. IBM Disaster Recovery Services is rated 8.0, while MSP360 Backup is rated 8.0. The top reviewer of IBM Disaster Recovery Services writes "Quite stable with good scalability for large organizations but the recovery system infrastructure could be better". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". IBM Disaster Recovery Services is most compared with Precisely Assure MIMIX, Sungard Disaster Recovery Services and Azure Site Recovery, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup.
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