ARIS BPA vs Lucidchart comparison

The compared Software AG and Lucid Software solutions aren't in the same category. Software AG is ranked #6 in BPD , with an average rating of 8.2, and holds a 7.5% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 23.1% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

ARIS BPA

Read 68 ARIS BPA reviews

5,843 Views
4,032 Comparison Views

89% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

5,664 Views
736 Comparison Views

94% willing to recommend

ARIS BPA

Lucidchart

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Executive Summary

We performed a comparison between ARIS BPA and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: July 2025).

Buyer's Guide

Business Process Design

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th), Business Process Management (BPM) (8th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

ARIS BPA and Lucidchart aren’t in the same category and serve different purposes. ARIS BPA is designed for Business Process Design and holds a mindshare of 7.5%, down 9.1% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.1% mindshare, up 20.0% since last year.

Business Process Design

Mind Mapping Software

Featured Reviews

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Empowers teams with robust business process modeling capabilities

They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.

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MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The simulation engine and SAP integration are technically very robust."

"MFT is quite attractive. A large amount of data is passed in almost no time and it is quite easy to use."

"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."

"It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports."

"The BPMN notation and the share flow through users. It is nice to see all flows in a common, shared space for all the stakeholders to view the same thing and the same language."

"The solution provides integrations to ServiceNow and other systems, flexibility of connectivity, and reporting."

"The matrix model makes building relations easier."

"ARIS provides the basic foundation for any digital transformation an organization decides to take."

More ARIS BPA pros

"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."

"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."

"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."

"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."

"The interface is easy for a layperson to use and adapt to."

"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."

More Lucidchart pros

Cons

"It needs external API and the ability to navigate back, similar to "Back" in web browser."

"With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."

"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."

"The workflow approval process could be represented better in the overviews."

"I would like to see the reporting aspects improved."

"The user experience's usability (in general) should be improved as the tool is updated."

"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."

"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."

More ARIS BPA cons

"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."

"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."

"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"In terms of improvement, there can be more templates. There are good templates but there could still be more."

"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."

"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."

"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."

More Lucidchart cons

Pricing and Cost Advice

"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."

"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."

"In terms of pricing, it would be nice if it were more affordable."

"It is an expensive solution."

"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."

"The price could be better."

More ARIS BPA pricing and cost advice

"The price and licensing are good."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."

"I have a subscription as an individual user for one year, and it is not expensive."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"I was using the free version of Lucidchart, which was very helpful."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Government

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 23% of the time

ADONIS vs ARIS BPA

Compared 9% of the time

Camunda vs ARIS BPA

Compared 8% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

iGrafx Process360 Live Platform vs ARIS BPA

Compared 3% of the time

More ARIS BPA Competitors

Figma vs Lucidchart

Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visio vs Lucidchart

Compared 9% of the time

Bizagi vs Lucidchart

Compared 8% of the time

MURAL vs Lucidchart

Compared 2% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

ARIS BPA

August 2025

Download ARIS BPA product report

Buyer's Guide

Lucidchart

August 2025

Download Lucidchart product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

July 2025

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We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.