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ARIS BPA vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (12th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
66
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

ARIS BPA and Lucidchart aren’t in the same category and serve different purposes. ARIS BPA is designed for Business Process Design and holds a mindshare of 7.1%, down 7.5% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 18.1% mindshare, down 23.2% since last year.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS BPA7.1%
Bizagi7.9%
Camunda7.4%
Other77.6%
Business Process Design
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Lucidchart18.1%
Visio19.6%
Xmind13.8%
Other48.5%
Mind Mapping Software
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
AlexMartin1 - PeerSpot reviewer
Senior Software Engineer at Nestlé
Visual collaboration has improved remote workflows and supports faster shared decisions
The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ARIS BPA covers many or all blueprints and functions that I need."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The browser-based modeling tool is very awesome."
"ARIS BPM has helped us speed up our business process transformation by centralizing everything instead of everyone working within a silo."
"The initial setup and installation are very straightforward."
"Aris BPA has a lot of tools that are more professional than Bizagi."
"​​ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management."
"I reviewed ARIS BPA, and I noticed it was recommended by Gartner in 2024."
"This ability to collaborate efficiently and in parallel has saved us time because it makes the job easier for our colleagues and teammates."
"The most valuable feature is the ease of use, and just being able to drag and drop."
"The architecture and brainstorming features worked exceptionally well for me; no one in the organization had used it for brainstorming, and my implementation really helped with the visuals and capturing people's opinions and divergent thought processes."
"With the clean format and the straightforward boxes and arrows and everything like that, it makes it so you don't have to dig and you don't have to spend personal time flipping through pages, because everything is right there and super easy to read and super understandable."
"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."
"I have observed several advantages overall while using Lucidchart, as it has improved time to decision by at least fifteen percent, created more visibility over the process and decision-making across our business, and enabled collaboration across the team to improve by at least thirteen percent."
"Its real-time collaboration saves time; now, we can complete our discussions within 15 minutes rather than an hour or an hour and a half, and the ability for people to look at the diagram created in Lucidchart rather than reading through written documents has saved one to two hours daily."
"The real-time collaboration saves two hours a day for my team."
 

Cons

"The tool needs to improve its support since they take long to respond."
"Create simple data uploader."
"While I have been using this tool for several years, other people just starting to use it find the learning curve steep."
"It takes a long time for a new user to start working with ARIS, so perhaps it could be more user-friendly in terms of the complicated construction conventions that it uses."
"The tool must provide more documents."
"The reporting and the information query features could do with some improvement."
"If you want to create new reports then you have to use JavaScript, or ARIS script as they call it, which is beyond the competencies of most people."
"The ​integration between ARIS, webMethods, and project versions needs improvement.​"
"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."
"I have used the solution to modify existing data structures but I would only rate it as a six out of ten in its capabilities."
"Overall, I would rate this product somewhere in the middle. Not bad, but not good."
"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"Adding dark mode would be a great improvement for Lucidchart."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
 

Pricing and Cost Advice

"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"It depends on different parameters."
"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"I would recommend the product to only enterprise companies because of the pricing."
"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"The tool is expensive."
"If you can afford it, it's the best so far."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"I was using the free version of Lucidchart, which was very helpful."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
It is cloud-based, so no setup is required. Currently, we are using a free plan.
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Bizagi, Microsoft, Camunda and others in Business Process Design. Updated: July 2026.
907,768 professionals have used our research since 2012.