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Hyland RPA vs OpenText Robotic Process Automation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Hyland RPA
Ranking in Robotic Process Automation (RPA)
44th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Robotic Process Au...
Ranking in Robotic Process Automation (RPA)
38th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of Hyland RPA is 0.3%, up from 0.3% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.0%
OpenText Robotic Process Automation0.5%
Hyland RPA0.3%
Other97.2%
Robotic Process Automation (RPA)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
reviewer1638135 - PeerSpot reviewer
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
Hugo Almeida - PeerSpot reviewer
It lets us automate almost anything and is very easy to work with
It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The interface is simple, user-friendly, and very intuitive."
"I actually quite liked the no-coding functionality."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"The best feature of Automate is its ease of use, which is a major selling point."
"The initial setup is very quick."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
 

Cons

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"It's possible that they could use a stronger community for seeking guidance and help."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The OCR for Hebrew text needs to be improved."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The solution should come with language customization, which would simplify its use for our customers."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Once you buy the software, you just pay for the support for backend help."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"There is no licensing fee for our customers."
"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise4
No data available
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
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Also Known As

HelpSystems Automate, Automate
Another Monday
Micro Focus Robotic Process Automation, Micro Focus RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
ING, Vodafone, T-Mobile, Billbox
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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: September 2025.
868,759 professionals have used our research since 2012.