Edgeverve AssistEdge Cloud RPA vs OpenText Robotic Process Automation comparison

Infosys and OpenText are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #47, while OpenText is ranked #35. Infosys holds a 0.2% mindshare in RPA, compared to OpenText’s 0.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Edgeverve AssistEdge Cloud RPA and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2025).

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

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Helped 849,686 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of Edgeverve AssistEdge Cloud RPA is 0.2%, up from 0.1% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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reviewer1412862

Senior Director at a tech services company with 51-200 employees

Stable with good cross-integration between modules, but the training needs to be improved

We mainly use UiPath as our RPA platform. I have looked at several other solutions that include the bigger ones, Blue Prism, and Automation Anywhere. We have experience in developing bots in all three of these. It is difficult to move from UiPath to EdgeVerve when UiPath is so good at getting people in the door. They've got a great ecosystem and a great training model. Every other system is more challenging to use. To get an EdgeVerve license, for example, you need to have an NDA in place to use it. Blue Prism is even worse, although, with them, you just have to pay more money. By not democratizing the software and the way to utilize it, smaller companies like EdgeVerve and even Blue Prism, to a certain extent, have suffered in terms of growth. The three leaders at the top do a pretty good job. Outside of workflow, they do a pretty good job, and that's why the customers buy, so you have to be strong on those. As far as the tools are concerned, RPA is RPA, and everybody generally does it in the same way. What is probably going to start distinguishing between products is the use of AI. When AI really overtakes the selectors for RDA, robotic desktop automation, when you have to really rely on the backdrop of the DOM to get at the element, the use of AI and more efficient on-prem AI solutions is going to really make that a better experience. The on-premises distinction is important because there's latency when you hit the cloud. Ultimately, to me, the toolsets are all the same. Drag and drop, the ability to create custom activities in terms of creating your libraries, and that kind of thing, they're all there. This past year has been ridiculous in terms of how all of the tools have progressed. What they were a year ago versus what they are today, is a considerable and significant difference. For example, I have totally redesigned my solutions and architectures over the past year.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It gives us a central place to schedule tasks and run them distributed."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The best feature of Automate is its ease of use, which is a major selling point."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"I actually quite liked the no-coding functionality."

More Automate pros

"I would say that the cross-integration between different modules, such as between the OCR, RPA, and ML, is the most valuable feature."

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The interface could be more user-friendly and easier to navigate."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

More Automate cons

"Better training and better accessibility of the tools are the things that need to be improved."

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"Once you buy the software, you just pay for the support for backend help."

More Automate pricing and cost advice

Information not available

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

UiPath Platform vs Edgeverve AssistEdge Cloud RPA

Compared 100% of the time

More Edgeverve AssistEdge Cloud RPA Competitors

UiPath Platform vs OpenText Robotic Process Automation

Compared 63% of the time

Microsoft Power Automate vs OpenText Robotic Process Automation

Compared 38% of the time

More OpenText Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Download Edgeverve AssistEdge Cloud RPA product report

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

No data available

Micro Focus Robotic Process Automation, Micro Focus RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Speed-up your business process automation capabilities with AssistEdge Cloud RPA, a platform proven to deliver faster, reliable and accurate automation programs for enterprises. AssistEdge Cloud RPA focuses on deploying streamlined, secure, scalable and flexible automation solutions for enterprises. It accelerates time-to-value through AssistEdge RPA and industry-leading RPA delivery capability, coupled with Cloud efficiency.

Infosys

Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.

OpenText

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

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Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2025.

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