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Hyland OnBase vs Worksoft Business Capture comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
13th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
19
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (16th)
Worksoft Business Capture
Ranking in Business Process Management (BPM)
51st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Process Automation (45th), Process Mining (15th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.0%, down from 1.2% compared to the previous year. The mindshare of Worksoft Business Capture is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.0%
Worksoft Business Capture0.7%
Other98.3%
Business Process Management (BPM)
 

Featured Reviews

Joao Santiago - PeerSpot reviewer
Analista at a consultancy with 201-500 employees
Digital workflows have transformed meeting minutes and document tracking across departments
There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.
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Top Industries

By visitors reading reviews
Healthcare Company
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Construction Company
33%
Comms Service Provider
17%
Manufacturing Company
12%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
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Also Known As

OnBase
Worksoft Process Intelligence
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
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