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Huntress Managed ITDR vs Sophos MDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Huntress Managed ITDR improves security with swift threat detection, minimal maintenance, time savings, and favorable pricing over competitors.
Sentiment score
6.2
Sophos MDR delivers substantial ROI by lowering staffing costs, insurance claims, and downtime via 24/7 threat detection and support.
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
President / Cybersecurity Consultant at a tech company with 1-10 employees
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
SOC Analyst L2 at a computer software company with 51-200 employees
I think for the general price of however much it is per user, in comparison to the cost of a breach, the ROI is pretty well guaranteed the minute you set it up.
Senior Security Engineer at a consultancy with 11-50 employees
It allows them to have access to a SOC-like service without the associated costs.
Business Development Manager at StarOne IT Solutions
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
Operations Technical Lead at IT Supporters
 

Customer Service

Sentiment score
8.6
Huntress Managed ITDR receives high ratings for responsive, knowledgeable support with quick resolutions and expert technical assistance.
Sentiment score
7.5
Sophos MDR customer service is highly rated for responsiveness, local language support, and effective 24/7 assistance despite minor delays.
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I chose a rating of 10 for Huntress Managed ITDR because of the ease with which I can reach support.
Owner And Founder at Toucan Technology Group
I would rate the customer support a 10 out of 10.
IT Technician at a consultancy with 11-50 employees
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
Business Development Manager at StarOne IT Solutions
I would rate the technical support by Sophos at nine point five out of ten.
Operations Technical Lead at IT Supporters
Sophos has good technical support, and in the event of issues or problems, we have received good support.
Chief Technology Officer at Litmus
 

Scalability Issues

Sentiment score
7.9
Huntress Managed ITDR excels in scalability, integrating with Microsoft 365 to effortlessly manage and expand user accounts across clients.
Sentiment score
7.9
Sophos MDR offers scalable security solutions that integrate well with platforms, adapting to diverse needs with cost-efficient expansion.
I've never had limitations on scaling or performance issues.
CTO at Accent Consulting
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Head of IT at a tech services company with 51-200 employees
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
Business Owner at Royal IT
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Operations Technical Lead at IT Supporters
Sophos MDR seems to have no limitations on scalability.
Business Development Manager at StarOne IT Solutions
It is growable with our needs, and whenever we want to upgrade the licenses, if I am using fifty licenses for MDR, we can increase or decrease as needed.
Project engineer at IT Solution india private limited
 

Stability Issues

Sentiment score
9.2
Huntress Managed ITDR is highly stable and reliable, with seamless operations, efficient updates, and no significant issues reported.
Sentiment score
7.8
Sophos MDR is highly rated for stability and reliability, with minimal disruptions and effective threat response, despite RAM usage concerns.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
Security Administrator at Charles IT
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Once it is deployed, it updates automatically and takes care of itself.
SOC Analyst L2 at a computer software company with 51-200 employees
The continuous monitoring and quick incident response provided by Sophos MDR help catch potential threats early, minimizing downtime and keeping data safe.
Operations Technical Lead at IT Supporters
I would rate the stability as very reliable.
Business Development Manager at StarOne IT Solutions
We have an on-premises environment for Sophos MDR, connected to the cloud controller, but we require a physical firewall in our environment.
Chief Technology Officer at Litmus
 

Room For Improvement

Huntress Managed ITDR improves integration, governance, and customization while users seek better timelines, dashboards, automation, and expanded coverage.
Sophos MDR needs better threat intelligence, automation, integration, reporting, support, pricing, third-party compatibility, zero-day protection, and user communication.
Their support has been excellent, often providing clear solutions and accessible knowledge base articles.
Owner And Founder at Toucan Technology Group
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
Business Owner at Royal IT
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
Head of IT at a tech services company with 51-200 employees
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
Operations Technical Lead at IT Supporters
The critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics.
Chief Technology Officer at Litmus
If they integrate those as well, it would be more reliable for us.
Project engineer at IT Solution india private limited
 

Setup Cost

Huntress Managed ITDR is appreciated for affordability, flexible pricing, and value, appealing to enterprises despite some cost concerns.
Sophos MDR offers competitive pricing, offering flexibility and comprehensive features, seen as cost-effective versus Trend Micro and Palo Alto.
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
Business Owner at Royal IT
I think it was two or three dollars a user a month.
Head of IT at a tech services company with 51-200 employees
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
Director at Cloud4 Technology Limited
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
Business Development Manager at StarOne IT Solutions
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
Operations Technical Lead at IT Supporters
 

Valuable Features

Huntress Managed ITDR enhances security with AI-driven protection, Microsoft 365 integration, and easy management via a centralized dashboard.
Sophos MDR offers robust threat detection, integration, and analytics with 24/7 security, reducing internal resource demands and enhancing protection.
It provides protection against M365 identity compromises, like admin account breaches.
Business Owner at Royal IT
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
Head of IT at a tech services company with 51-200 employees
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
Security Administrator at Charles IT
The important features of Sophos MDR include detection and response capabilities.
Operations Technical Lead at IT Supporters
They provide us with a full root cause analysis for what happened, detailing when malicious activity occurred, what the malware SHA value is, what the hash value is, what the source IP is, what the source MAC is, and which destination has been targeted by the attackers.
Project engineer at IT Solution india private limited
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.
Business Development Manager at StarOne IT Solutions
 

Categories and Ranking

Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
Identity Threat Detection and Response (ITDR) (2nd)
Sophos MDR
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
Managed Detection and Response (MDR) (8th)
 

Mindshare comparison

Huntress Managed ITDR and Sophos MDR aren’t in the same category and serve different purposes. Huntress Managed ITDR is designed for Identity Threat Detection and Response (ITDR) and holds a mindshare of 5.3%, up 5.1% compared to last year.
Sophos MDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 2.6% mindshare, down 5.5% since last year.
Identity Threat Detection and Response (ITDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed ITDR5.3%
Microsoft Defender for Identity9.2%
Varonis Platform6.5%
Other79.0%
Identity Threat Detection and Response (ITDR)
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR2.6%
SentinelOne Wayfinder Threat Detection and Response6.3%
LevelBlue Managed Detection and Response4.5%
Other86.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Manoday Ahire - PeerSpot reviewer
DevOps Engineer at Dynamic Solutions
Identity monitoring has strengthened threat detection and reduced manual investigations
The best features that Huntress Managed ITDR offers include identity threat detection and monitoring, suspicious login and authentication detection, compromised account identification, privilege escalation monitoring, Microsoft 365 and identity environment visibility, managed SOC investigation and threat response, and automated remediation capabilities. The human-led investigation and remediation aspect of Huntress Managed ITDR is important in my security operations because human-led investigation and remediation are essential for my security operations. While automated detection helps identify suspicious identity activities quickly, human expertise is crucial for understanding the context, validating threats, and avoiding unnecessary disruptions. I assess the effectiveness of the 24/7 human-led detection and response for identity threats in Microsoft 365 environments positively because identity threats can occur outside of regular business hours, and continuous monitoring combined with expert investigation helps identify suspicious sign-ins, compromised accounts, and unusual authentication activities. I have used the unwanted access detection feature, and it is very important because it helps improve visibility into unusual authentication activity and provides useful information for investigating potential identity-based threats, particularly in identifying suspicious sign-ins that bypass MFA. We are using the Shadow Workflows feature, and its ability to detect attacker-created inbox rules and automation is valuable, particularly in Microsoft 365 environments, as such detection helps uncover hidden forwarding rules, automatic email redirection, and other persistent techniques used by attackers. I consider the Rogue Apps OAuth abuse protection feature to be important for identity security, particularly in Microsoft 365 environments, as it helps identify potentially risky OAuth applications that may request excessive permissions or gain unauthorized access to organizational data. I use the incident report timeline feature, and it provides a structured view of security events, investigation activities, and remediation steps, supporting internal audits and incident reviews by providing a clearer evidence trail. I have utilized the mass outbound phishing detection feature, and it is effective for identifying compromised accounts that may be sending malicious emails to multiple recipients, which is especially important in Microsoft 365 environments.
Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Integrated analytics have improved threat visibility and reduced manual monitoring effort
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacity of the hardware. Functionality-wise and features-wise for Sophos MDR, we are somewhat satisfied, but there are a lot of things we don't use even. However, the critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics. We have enabled only the features and functions needed, leaving the rest disabled.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed ITDR?
From one to ten, I would say Huntress Managed ITDR falls pretty much in the middle. Huntress doesn't nickel and dime their customers. They believe in having protection for the majority of people. I...
What needs improvement with Huntress Managed ITDR?
The main improvement I'd like to see is closer integration between Huntress Managed ITDR and their newer Identity Security Posture Management (ISPM) offering. ITDR is excellent at identifying suspi...
What is your primary use case for Huntress Managed ITDR?
Huntress Managed ITDR serves as another layer in my email security. I have email filtering to filter out malicious emails, but Huntress Managed ITDR is there in case anyone clicks on something or t...
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

Find out what your peers are saying about Microsoft, Huntress, SentinelOne and others in Identity Threat Detection and Response (ITDR). Updated: November 2026.
920,929 professionals have used our research since 2012.