Expel vs Sophos MDR comparison

Expel and Sophos are both solutions in the Managed Detection and Response (MDR) category. Expel is ranked #18 with an average rating of 9.0, while Sophos is ranked #5 with an average rating of 8.7. Expel holds a 2.0% mindshare in MDR, compared to Sophos’s 5.9% mindshare. Additionally, 100% of Expel users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Expel

Read 1 Expel review

1,251 Views
1,013 Comparison Views

100% willing to recommend

Sophos MDR

Read 33 Sophos MDR reviews

3,266 Views
3,266 Comparison Views

100% willing to recommend

Expel

Sophos MDR

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Executive Summary

We performed a comparison between Expel and Sophos MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: October 2025).

Buyer's Guide

Managed Detection and Response (MDR)

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Expel

Ranking in Managed Detection and Response (MDR)

18th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SOC as a Service (4th)

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Expel is 2.0%, up from 1.9% compared to the previous year. The mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	5.9%
Expel	2.0%
Other	92.1%

Managed Detection and Response (MDR)

Featured Reviews

reviewer2578461

MDR Specialist at GuidePoint Security

Rapid threat management and diverse technology integration for effective monitoring

Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Read full review

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."

"The rapid response team acts quickly to relieve customers."

"The solution provides the best security features."

"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."

"The solution is stable."

"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."

"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."

"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."

"The initial setup is quick and simple. A couple of clicks, and you're up and running."

More Sophos MDR pros

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."

"There is room for improvement in performance and upgrades."

"Threat intelligence is an area for improvement for MDR."

"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."

"Sophos is not integrating the same console and umbrella with its product."

"Once in a great while, an update fails."

"The product's pricing could be less expensive."

"Support could provide a faster response."

"The solution is expensive for customers."

More Sophos MDR cons

Pricing and Cost Advice

Information not available

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"Compared to other tools, Sophos has a pretty good price."

"The price falls somewhere in the middle range."

"The cost of the solution is based on how many users use it."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"The solution is expensive."

"The product is reasonably priced considering the cybersecurity features."

"Sophos MDR could be more affordable."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

Retailer

Computer Software Company

16%

Manufacturing Company

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Expel?

Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.

See all answers

What needs improvement with Expel?

The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...

See all answers

What is your primary use case for Expel?

I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...

See all answers

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Product Reports

Buyer's Guide

Managed Detection and Response (MDR)

October 2025

Download Expel product report

Buyer's Guide

Sophos MDR

September 2025

Download Sophos MDR product report

Also Known As

Workbench, Expel SOC-as-a-Service

Sophos Managed Threat Response

Overview

Expel provides a security operations platform designed to help businesses manage threats efficiently. It offers a comprehensive approach to cybersecurity, enabling organizations to focus on improving their security posture while leveraging advanced technology and expertise.

Expel services are crafted to simplify and enhance security operations by delivering transparent insights and actionable guidance. It uses a combination of automated detection and human expertise to identify threats and prevent security breaches, allowing clients to reduce risk and save time. The tailored approach ensures that each client receives support aligned with their security challenges, making it a reliable choice for protective measures in complex ecosystems.

What are Expel's key features?

24x7 Monitoring: Continuous surveillance to detect and mitigate threats in real-time.
Automated Detection: Leveraging machine learning algorithms to identify threats quickly.
Expert Guidance: Access to seasoned security professionals for strategic advice.
Clear Reporting: Simplified reports for better visibility into security operations.

What benefits should you consider when evaluating Expel?

Risk Reduction: Significant decrease in potential security breaches.
Cost Efficiency: Lower operational costs by optimizing existing security resources.
Enhanced Focus: Freeing internal teams to work on growth initiatives rather than threat management.
Scalability: Ability to adapt to the evolving security needs of businesses.

Expel implementation varies across industries, addressing specific challenges within different sectors. In finance, it strengthens defenses against cyber fraud, whereas in healthcare, it focuses on safeguarding sensitive patient data. Technology firms utilize Expel for maintaining data integrity and compliance, proving its versatility across multi-faceted environments.

Expel

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Sample Customers

Amanda Fennell CSO

Information Not Available

Buyer's Guide

Managed Detection and Response (MDR)

October 2025

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