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Expel vs Sophos MDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
SOC as a Service (4th)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of Expel is 2.5%, up from 2.1% compared to the previous year. The mindshare of Sophos MDR is 2.7%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR2.7%
Expel2.5%
Other94.8%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2917971 - PeerSpot reviewer
Founder And Principal Technical Consultant at a consultancy with 51-200 employees
Expel has transformed MDR workflows and now streamlines phishing response and SOC 2 audits
Some of the best features Expel offers is the ease of use. Ease of use is top of mind. It also provides an opportunity for me to replace my SOC. Not necessarily replace my SOC because I utilize contractors on an as-needed basis, but it allows me to stay lean. I do get 24/7 monitoring, although they recently shortened up on the 24/7 monitoring offering. It also allows me to augment the existing SOC that I have for larger companies or larger enterprises that rely on me for that. It then extends the use of the tools I already have, as I mentioned with SentinelOne. Octa is another that comes to mind, and then for larger organizations that use CrowdStrike.
Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Integrated analytics have improved threat visibility and reduced manual monitoring effort
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacity of the hardware. Functionality-wise and features-wise for Sophos MDR, we are somewhat satisfied, but there are a lot of things we don't use even. However, the critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics. We have enabled only the features and functions needed, leaving the rest disabled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Expel's customer support is great."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"The authentication it offers minimizes the risk of access."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."
"The automated threat hunting feature and integration capabilities are valuable."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The product's most valuable feature is its ability to view environmental activities."
"The product’s most valuable feature is ease of use."
"The product’s most valuable features are integration and endpoint protection."
 

Cons

"I think the 24/7 SOC could be improved."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Support could provide a faster response."
"Some users have mentioned that Sophos MDR can be quite resource-intensive, which might affect the system."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."
"The solution's integration should be made easier because it is difficult."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
 

Pricing and Cost Advice

Information not available
"It is an expensive platform."
"The solution is expensive."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"Compared to other tools, Sophos has a pretty good price."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"The product is reasonably priced considering the cybersecurity features."
"Sophos MDR is a cheap solution."
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919,586 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
10%
Computer Software Company
8%
Manufacturing Company
7%
Computer Software Company
11%
Manufacturing Company
11%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

Workbench, Expel SOC-as-a-Service
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Amanda Fennell CSO
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: October 2026.
919,586 professionals have used our research since 2012.