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Huntress Managed EDR vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Huntress Managed EDR delivers strong ROI by reducing costs, streamlining incident response, and enhancing security without additional staffing.
Sentiment score
2.6
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
Professional Services Engineer at Next7 IT
 

Customer Service

Sentiment score
8.0
Huntress Managed EDR's customer service is responsive and proactive, offering excellent chat and email support but needing phone improvements.
Sentiment score
3.3
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
I don't know the current situation with Broadcom, however, it was good when I was involved.
Information Security Engineer at M.Tech
 

Scalability Issues

Sentiment score
8.1
Huntress Managed EDR offers scalable, cost-effective endpoint management, easily integrating with diverse business sizes and supporting growth efficiently.
Sentiment score
6.4
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
Professional Services Engineer at Next7 IT
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is stable, lightweight, and reliable, overcoming minor issues with excellent customer service and commendable threat detection.
Sentiment score
8.0
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
Professional Services Engineer at Next7 IT
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
Mac OS upgrades would break them before new versions were available.
Lead of IT at a tech services company with 201-500 employees
 

Room For Improvement

Users seek improved dashboards, UI, API features, integration, automation, Mac support, and expanded training for Huntress Managed EDR.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
Professional Services Engineer at Next7 IT
The mobile device management was not unified with the other endpoint management, creating structural issues.
Lead of IT at a tech services company with 201-500 employees
They could improve the user interface.
Information Security Engineer at M.Tech
 

Setup Cost

Huntress Managed EDR offers transparent, competitive per-endpoint pricing with high value, flexibility, and straightforward setup for enterprises.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
 

Valuable Features

Huntress Managed EDR enhances security operations with 24/7 SOC, automatic remediation, and seamless Microsoft integration, praised for efficiency.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Information Security Engineer at M.Tech
Fortinet Endpoint Protection provides more features compared to other solutions.
Lead of IT at a tech services company with 201-500 employees
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
64
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (1st)
Symantec Endpoint Security ...
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
18
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd)
 

Mindshare comparison

Huntress Managed EDR and Symantec Endpoint Security Complete aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 4.5%, down 10.3% compared to last year.
Symantec Endpoint Security Complete, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.7% mindshare, up 0.5% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.5%
SentinelOne Wayfinder Threat Detection and Response6.6%
CrowdStrike Falcon Complete MDR5.0%
Other83.9%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Security Complete0.7%
Microsoft Defender for Endpoint6.7%
CrowdStrike Falcon5.8%
Other86.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.
PetriRajama - PeerSpot reviewer
Lead of IT at a tech services company with 201-500 employees
Has provided strong security foundations but struggles with integration and ongoing compatibility issues
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, which caused significant problems. The mobile device management was not unified with the other endpoint management, creating structural issues.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Outsourcing Company
7%
Comms Service Provider
7%
Financial Services Firm
18%
Manufacturing Company
11%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with Huntress?
Overall, I will say it has been a reliable solution. I have not encountered any major issues. If I had to suggest an improvement, I would like to see a customizable dashboard and reporting along wi...
What is your primary use case for Huntress?
I have been using Huntress Managed EDR for approximately one year. I primarily use Huntress Managed EDR for threat detection and response, including continuous monitoring of endpoints for malicious...
What advice do you have for others considering Huntress?
I will say it is very easy to work with because it is very user-friendly. I would not call it basic; the overview is friendly for analysis and helps in observing any difficulties. I will say it is ...
What needs improvement with Symantec Endpoint Security Complete?
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, whic...
What is your primary use case for Symantec Endpoint Security Complete?
It's the network side of things. They have the Fortinet SASE network protection, which is ideal for us because most of our workforce is on the road and out of the offices, so we want the network pr...
What advice do you have for others considering Symantec Endpoint Security Complete?
I have worked with this solution. From a security perspective, my understanding is that it remains in the top five solutions when considering malware detection rates. It is a high-end security solu...
 

Overview

Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: July 2026.
909,725 professionals have used our research since 2012.