HubSpot CRM vs Oracle CX Sales comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #6 with an average rating of 8.2, while Oracle is ranked #15 with an average rating of 7.6. HubSpot holds a 2.3% mindshare in CRM, compared to Oracle’s 2.7% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

HubSpot CRM

Read 47 HubSpot CRM reviews

959 Views
649 Comparison Views

98% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,243 Views
869 Comparison Views

87% willing to recommend

HubSpot CRM

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Oracle CX Sales and HubSpot CRM compete in the CRM market. HubSpot CRM appears to have the upper hand due to its feature-rich platform, attractive pricing, and effective support services.

Features: Oracle CX Sales offers robust analytics and customizability, integrating seamlessly with existing systems, providing tailored solutions for complex CRM needs. HubSpot CRM is recognized for its user-friendly marketing automation, sales pipeline management, and comprehensive marketing tools tailored for small to mid-sized businesses.

Room for Improvement: Oracle CX Sales could enhance its user interface and simplify integration to strengthen appeal to smaller businesses. HubSpot CRM can improve by expanding advanced analytics capabilities, integrating more deeply with enterprise solutions, and enhancing offline capabilities.

Ease of Deployment and Customer Service: HubSpot CRM offers intuitive setup and exceptional customer support, facilitating an easier onboarding process. Oracle CX Sales requires more extensive implementation resources, which can make deployment more complex.

Pricing and ROI: Oracle CX Sales involves higher setup costs due to its customized integrations, potentially resulting in longer ROI periods. HubSpot CRM provides a more transparent pricing model, offering quicker ROI potential with competitive pricing structures that are beneficial for flexible CRM needs.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: April 2025).

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CX Sales

Ranking in CRM

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (6th), Sales Force Automation (5th)

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of HubSpot CRM is 2.3%, up from 2.1% compared to the previous year. The mindshare of Oracle CX Sales is 2.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Read full review

Uday Kiran B

Senior Analyst at Capgemini

Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything

The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that I find valuable is the customer 360-degree view and the marketing automation."

"The solution's greatest value lies in its online capability in terms of web content creation."

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"The tool is user-friendly."

"Stability-wise, I rate the solution a ten out of ten."

"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."

"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."

"The automations that HubSpot provides, such as creating sequences and the playbooks they have, are valuable."

More HubSpot CRM pros

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

"the Oracle CX Sales Eloqua module is very useful."

"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."

"Stability depends on the implementation, but overall, it's quite high."

"The integration with other systems is easy."

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

"It covers sales very well."

"The solution integrates well."

More Oracle CX Sales pros

Cons

"There is no option to remove duplicate constant contacts."

"HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality."

"HubSpot CRM could be flexible and customizable."

"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."

"They are trying to make it better by adding agent.ai to HubSpot, however, it's in a very early stage."

"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."

"A better CRM can be achieved by providing more customization features."

"The pricing could improve."

More HubSpot CRM cons

"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."

"The interface of Oracle CX Sales could be more user-friendly."

"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

"The tool must allow developers to check logs."

"You can get disconnected if you do not have a strong, reliable internet connection."

"They've been lacking in creating customization from scratch and in sales."

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."

More Oracle CX Sales cons

Pricing and Cost Advice

"The price of HubSpot CRM is expensive."

"The pricing is reasonable."

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"The pricing is in a midrange if you line up the marketing tools."

"We are using HubSpot CRM’s free version."

"I do not recall the particulars of the licensing fees."

"Pricing is based on the number of users."

More HubSpot CRM pricing and cost advice

"The product pricing is reasonable compared to other solutions in the market."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The price is reasonable."

"The product is pricey."

"It's expensive, but worth the money."

"The solution is reasonably priced compared to other tools."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

11%

Government

11%

Financial Services Firm

Computer Software Company

16%

Government

14%

Manufacturing Company

14%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

I primarily use the solution for CRM.

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

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Compared 13% of the time

Affinity vs HubSpot CRM

Compared 10% of the time

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Microsoft Dynamics CRM vs Oracle CX Sales

Compared 29% of the time

Siebel CRM vs Oracle CX Sales

Compared 27% of the time

Salesforce Sales Cloud vs Oracle CX Sales

Compared 26% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 6% of the time

SAP CRM vs Oracle CX Sales

Compared 6% of the time

More Oracle CX Sales Competitors

Product Reports

Buyer's Guide

HubSpot CRM

April 2025

Download HubSpot CRM product report

Buyer's Guide

Oracle CX Sales

April 2025

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

April 2025

Free Report: HubSpot CRM vs. Oracle CX Sales

Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: April 2025.

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