HubSpot CRM vs Oracle CX Sales comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #6 with an average rating of 8.4, while Oracle is ranked #14 with an average rating of 8.0. HubSpot holds a 2.4% mindshare in CRM, compared to Oracle’s 2.5% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

HubSpot CRM

Read 48 HubSpot CRM reviews

988 Views
580 Comparison Views

98% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,222 Views
650 Comparison Views

87% willing to recommend

HubSpot CRM

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Oracle CX Sales and HubSpot CRM compete in the CRM market. HubSpot CRM appears to have the upper hand due to its feature-rich platform, attractive pricing, and effective support services.

Features: Oracle CX Sales offers robust analytics and customizability, integrating seamlessly with existing systems, providing tailored solutions for complex CRM needs. HubSpot CRM is recognized for its user-friendly marketing automation, sales pipeline management, and comprehensive marketing tools tailored for small to mid-sized businesses.

Room for Improvement: Oracle CX Sales could enhance its user interface and simplify integration to strengthen appeal to smaller businesses. HubSpot CRM can improve by expanding advanced analytics capabilities, integrating more deeply with enterprise solutions, and enhancing offline capabilities.

Ease of Deployment and Customer Service: HubSpot CRM offers intuitive setup and exceptional customer support, facilitating an easier onboarding process. Oracle CX Sales requires more extensive implementation resources, which can make deployment more complex.

Pricing and ROI: Oracle CX Sales involves higher setup costs due to its customized integrations, potentially resulting in longer ROI periods. HubSpot CRM provides a more transparent pricing model, offering quicker ROI potential with competitive pricing structures that are beneficial for flexible CRM needs.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: June 2025).

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CX Sales

Ranking in CRM

14th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (6th), Sales Force Automation (5th)

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of HubSpot CRM is 2.4%, up from 2.1% compared to the previous year. The mindshare of Oracle CX Sales is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Read full review

Uday Kiran B

Senior Analyst at Capgemini

Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything

The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automations that HubSpot provides, such as creating sequences and the playbooks they have, are valuable."

"The most valuable feature for me is when I encounter a company or a person, I can drop in their URL, and it pre-populates various details like address information and other contacts they might have."

"HubSpot's customer service is excellent and fast."

"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."

"The feature that I find valuable is the customer 360-degree view and the marketing automation."

"The calling option from any region is beneficial."

"The product is user-friendly for sales personnel and other salespeople."

"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."

More HubSpot CRM pros

"It is stable and scalable, and their support has been very responsive."

"the Oracle CX Sales Eloqua module is very useful."

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."

"It covers sales very well."

"The solution integrates well."

"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."

More Oracle CX Sales pros

Cons

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"The mobile application for HubSpot CRM could improve. There are a lot of weaknesses and limitations. Salesforce.com's mobile application is much better."

"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."

"A better CRM can be achieved by providing more customization features."

"I would need to try the product again to refresh my knowledge and give a recommendation."

"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."

"I cannot upload a long recorded Zoom conversation to HubSpot."

"The product is not very scalable."

More HubSpot CRM cons

"The tool must allow developers to check logs."

"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."

"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."

"They've been lacking in creating customization from scratch and in sales."

"Support is very poor."

"They could provide more integrated AI features as part of the platform rather than as a separate offering."

"The interface of Oracle CX Sales could be more user-friendly."

"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

More Oracle CX Sales cons

Pricing and Cost Advice

"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."

"The pricing is reasonable."

"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."

"We are using HubSpot CRM’s free version."

"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."

"Pricing is based on the number of users."

"There is a cost for the solution. However, I am not aware of the price."

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

More HubSpot CRM pricing and cost advice

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"It's expensive, but worth the money."

"The product is pricey."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The price is reasonable."

"The solution is reasonably priced compared to other tools."

"The product pricing is reasonable compared to other solutions in the market."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

12%

Government

11%

Financial Services Firm

Computer Software Company

16%

Government

14%

Manufacturing Company

14%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

I primarily use the solution for CRM.

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

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Microsoft Dynamics CRM vs Oracle CX Sales

Compared 28% of the time

Siebel CRM vs Oracle CX Sales

Compared 26% of the time

Salesforce Sales Cloud vs Oracle CX Sales

Compared 24% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 6% of the time

Sales Creatio vs Oracle CX Sales

Compared 6% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

June 2025

Download HubSpot CRM product report

Buyer's Guide

Oracle CX Sales

May 2025

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

June 2025

Free Report: HubSpot CRM vs. Oracle CX Sales

Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: June 2025.

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