HubSpot CRM vs Oracle CX Sales comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #5 with an average rating of 8.4, while Oracle is ranked #14 with an average rating of 8.0. HubSpot holds a 2.5% mindshare in CRM, compared to Oracle’s 2.5% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

HubSpot CRM

Read 48 HubSpot CRM reviews

1,132 Views
1,041 Comparison Views

98% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,269 Views
1,206 Comparison Views

87% willing to recommend

HubSpot CRM

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Oracle CX Sales and HubSpot CRM are competing products in the CRM market, each offering unique strengths. HubSpot CRM often appears more attractive to those valuing comprehensive features, though Oracle CX Sales gains favorable impressions for its customer support and pricing structure.

Features: Oracle CX Sales provides integration with enterprise systems, analytics capabilities beneficial for larger organizations, and mobile-enabled functionality that ensures accessibility across devices. HubSpot CRM excels with its intuitive design, extensive marketing automation tools, and ease of integration with social media and other applications.

Room for Improvement: Oracle CX Sales could benefit from simplifying its initial setup and integration processes. Its analytics and customization options might need enhancement to stay competitive. Additionally, its user interface could become more user-friendly. HubSpot CRM would improve by enhancing its reporting capabilities and providing more advanced features for enterprise users. Increasing customization for large scale implementations and improving offline access could further enhance its utility.

Ease of Deployment and Customer Service: HubSpot CRM is known for its straightforward, cloud-based deployment, minimizing setup hassle and providing excellent support, contributing to a smoother implementation and user experience. Oracle CX Sales requires more significant initial setup efforts and has a complex integration process, although it provides substantial customer service and assistance post-deployment. The contrast between HubSpot's ease of use and Oracle's support quality underscores the choice for different business sizes.

Pricing and ROI: Oracle CX Sales presents a more detailed pricing structure that can appeal to larger businesses needing comprehensive enterprise solutions. Despite potentially higher initial costs, it promises significant ROI through tailored solutions for complex needs. HubSpot CRM offers appealing pricing flexibility with a lower entry cost, making it attractive for smaller businesses or those seeking quick returns. The pricing models render HubSpot CRM cost-effective for small enterprises, while Oracle's offerings might be more suited for corporations with intricate requirements.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: July 2025).

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CX Sales

Ranking in CRM

14th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (6th), Sales Force Automation (6th)

Mindshare comparison

As of August 2025, in the CRM category, the mindshare of HubSpot CRM is 2.5%, up from 1.8% compared to the previous year. The mindshare of Oracle CX Sales is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Read full review

Uday Kiran B

Senior Analyst at Capgemini

Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything

The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automations that HubSpot provides, such as creating sequences and the playbooks they have, are valuable."

"The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features."

"It was quite stable. I didn't notice any specific issues or downtime"

"It is quite customizable if I know what I am doing."

"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."

"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."

"We can track clients through the system, which is a great feature. It supports cross-functional teams."

"The solution is easy to use and easy to implement."

More HubSpot CRM pros

"The integration with other systems is easy."

"It covers sales very well."

"The solution integrates well."

"the Oracle CX Sales Eloqua module is very useful."

"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."

"Stability depends on the implementation, but overall, it's quite high."

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."

"The analytics features in Oracle CX Sales are good."

More Oracle CX Sales pros

Cons

"When the system fails to load data, the error messages are not user-friendly and can be confusing."

"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."

"The product is not very scalable."

"The only problem with HubSpot at the moment is the pricing models."

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"I believe that the navigation for sales representatives is not very good, and the tool needs improvement since it has become a mess with too much information to manage."

"The initial setup could be faster as it currently takes a lot of time."

"I would need to try the product again to refresh my knowledge and give a recommendation."

More HubSpot CRM cons

"The interface of Oracle CX Sales could be more user-friendly."

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."

"The tool must allow developers to check logs."

"Support is very poor."

"You can get disconnected if you do not have a strong, reliable internet connection."

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."

"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."

More Oracle CX Sales cons

Pricing and Cost Advice

"There is a cost for the solution. However, I am not aware of the price."

"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."

"The price of the solution could improve because it is expensive."

"I do not recall the particulars of the licensing fees."

"The pricing is reasonable."

"We are using HubSpot CRM’s free version."

"HubSpot CRM is affordable."

"Pricing is based on the number of users."

More HubSpot CRM pricing and cost advice

"The product pricing is reasonable compared to other solutions in the market."

"The price is reasonable."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"It's expensive, but worth the money."

"The product is pricey."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"The solution is reasonably priced compared to other tools."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

11%

Performing Arts

11%

Wholesaler/Distributor

Manufacturing Company

17%

Computer Software Company

12%

Financial Services Firm

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

I use Segment, mainly Segment. We use CRM, usually HubSpot CRM. Some clients use HubSpot CRM and Zoho CRM. Different clients use different kinds of CRM, but we don't use them. We mostly focus on ma...

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

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Compared 22% of the time

Sales Creatio vs Oracle CX Sales

Compared 10% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 7% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

August 2025

Download HubSpot CRM product report

Buyer's Guide

Oracle CX Sales

August 2025

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

July 2025

Free Report: HubSpot CRM vs. Oracle CX Sales

Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: July 2025.

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