HubSpot CRM vs Oracle CX Sales comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #6 with an average rating of 8.2, while Oracle is ranked #12 with an average rating of 8.6. HubSpot holds a 1.2% mindshare in CRM, compared to Oracle’s 1.0% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

HubSpot CRM

Read 49 HubSpot CRM reviews

2,391 Views
2,271 Comparison Views

98% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,839 Views
1,710 Comparison Views

87% willing to recommend

HubSpot CRM

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Oracle CX Sales and HubSpot CRM are leading customer relationship management tools. Data comparisons indicate HubSpot CRM has a slight overall advantage due to its intuitive design and comprehensive feature set, offering value at a competitive price.

Features: Oracle CX Sales includes advanced analytics, lead management, and a customizable platform known for integration capabilities. On the other hand, HubSpot CRM focuses on usability, providing strong lead capture forms, email tracking, and automation seamlessly integrated with its marketing tools.

Room for Improvement: Oracle CX Sales could benefit from a more user-friendly interface, faster setup times, and reduced complexity in navigation. HubSpot CRM may need enhancements in reporting capabilities, more advanced customization options, and improvement in handling large client databases.

Ease of Deployment and Customer Service: HubSpot CRM is recognized for its straightforward deployment, quick setup, and hassle-free integration, along with extensive support options. Oracle CX Sales, while offering comprehensive support, presents a steeper learning curve due to its complex features.

Pricing and ROI: Oracle CX Sales has higher initial implementation costs, which might deter smaller businesses, but it provides substantial ROI for those leveraging its extensive features. HubSpot CRM offers a more affordable entry point with flexible, tiered pricing, ensuring a return on investment that scales with business growth.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: March 2026).

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CX Sales

Ranking in CRM

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (8th), Sales Force Automation (5th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of HubSpot CRM is 1.2%, down from 1.9% compared to the previous year. The mindshare of Oracle CX Sales is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
HubSpot CRM	1.2%
Oracle CX Sales	1.0%
Other	97.8%

CRM

Featured Reviews

reviewer2396643

Founder at a marketing services firm with 1-10 employees

Has streamlined customer interaction tracking but the pricing structure needs more flexibility

The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement. Because we are using a free module of HubSpot CRM, we certainly see some value in it. We have been willing to pay HubSpot CRM money in the past. We certainly see an ROI out of that. The constraint is that they require a year-long commitment of minimum number of users. Our number of users is lesser than the commitment that they require. They require minimum five users to be signed into HubSpot CRM. Normally within the organization, there are only two or three people who use it. From that point of view, the seat cost and annual commitment are some of the things where we currently don't see a lot of value in using it.

Read full review

ManojKulkani

Sales Head - ICT Sector at a insurance company with 10,001+ employees

Workflow-driven processes enhance sales efficiency and analytical insights

Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The calling option from any region is beneficial."

"HubSpot CRM has the most reliable and user-friendly options."

"The interface is good."

"It was quite stable. I didn't notice any specific issues or downtime"

"The solution is easy to use and easy to implement."

"HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy."

"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."

"The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector."

More HubSpot CRM pros

"The best practice business processes of PROMATIS helped us to implement an integrated process orientiented system."

"The integration with other systems is easy."

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."

"Simplicity is key, and that's improved our organization."

"the Oracle CX Sales Eloqua module is very useful."

"In terms of features, it is pretty much like other cloud solutions for sales force management, and it has definitely improved the way our organization functions."

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

"We've implemented Oracle Sales Cloud there and now they are using the application composers and groovy scripting within the tool’s capability to deliver an inbuilt quoting metric, which allows their sales team to alter estimates, update sales cycles, delivery costs, and monitor margin through a system."

More Oracle CX Sales pros

Cons

"I would prefer it to be easier to manage, or a bit simpler, with fewer options."

"The response time is slow. It takes time for them to come back with solutions."

"They need better UX or templates to change the mood or the look and feel."

"HubSpot CRM integration needs improvement."

"Invoices were the thing we were thinking should be part of the solution, and that's been added now."

"There is room for improvement in pricing. The pricing strategy that they have is way too clever."

"The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement."

"I cannot upload a long recorded Zoom conversation to HubSpot."

More HubSpot CRM cons

"You can get disconnected if you do not have a strong, reliable internet connection."

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."

"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."

"The performance is bad."

"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."

"The user experience of Oracle CX Sales is not as good as Salesforce. The UI/UX is definitely not at that level."

"The tool must allow developers to check logs."

More Oracle CX Sales cons

Pricing and Cost Advice

"The pricing is in a midrange if you line up the marketing tools."

"We are using HubSpot CRM’s free version."

"The price of the solution could improve because it is expensive."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."

"We use a paid version of Hubspot and we have an annual license."

"Pricing is based on the number of users."

"The pricing is reasonable."

More HubSpot CRM pricing and cost advice

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The product is pricey."

"The product pricing is reasonable compared to other solutions in the market."

"The price is reasonable."

"It's expensive, but worth the money."

"The solution is reasonably priced compared to other tools."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

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Top Industries

By visitors reading reviews

Performing Arts

10%

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Manufacturing Company

14%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	12

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

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Compared 19% of the time

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Compared 13% of the time

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Compared 8% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

March 2026

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Buyer's Guide

Oracle CX Sales

March 2026

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

March 2026

Free Report: HubSpot CRM vs. Oracle CX Sales

Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: March 2026.

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