monday.com for Enterprise and HubSpot CRM compete in the project management and customer relationship management categories, respectively. HubSpot CRM seems to have the upper hand in sales automation and marketing capabilities, making it a strong choice for customer relationship management.
Features: monday.com for Enterprise offers project management with automation, task assignment, and integrations for team collaboration. Its flexible customization of views and workflows is highlighted as beneficial. HubSpot CRM is known for sales automation and marketing capabilities that offer comprehensive customer journey views with platform integrations.
Room for Improvement: monday.com for Enterprise users desire improved user experience, enhanced automation features, and better notification and task dependency management. HubSpot CRM users recommend enhancing customization, expanding to non-marketing functions, and improving enterprise pricing models.
Ease of Deployment and Customer Service: Both products use Public Cloud models for simplified access and scalability. monday.com support is responsive but sometimes generic and slow, while HubSpot CRM is praised for proactive support, though initial setup and personalization could improve.
Pricing and ROI: monday.com for Enterprise is seen as pricey but justified by its functionalities, with transparency in pricing that can escalate as teams grow. HubSpot CRM's tiered pricing includes a free version, offering ROI through improved customer management and efficiency. Users appreciate the substantial productivity benefits offered by HubSpot CRM while monday.com users note time savings and enhanced teamwork.
Many users give it only a couple of minutes before moving on, so there should be ways for quick, direct access and follow-up, which is currently somewhat challenging.
There is always an account rep that's available, and there is a technical account rep that is available for every account.
HubSpot's customer service is excellent and fast.
I would rate their customer service a ten.
Handling around 100 to 150 users is fine.
There are a lot of enterprises using it, however, even as a GTM for HubSpot, their target market is predominantly SMB.
A better CRM can be achieved by providing more customization features.
HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality.
The response time is slow.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
HubSpot stands out for its ease of use, especially with sequence creation compared to other CRM solutions.
The feature that I find valuable is the customer 360-degree view and the marketing automation.
The integration is very good, especially with Adobe and Google.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.
With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.
Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.
Monday.com for Enterprise is designed to enhance task tracking, notifications, and project overview, offering customizable dashboards and flexible integrations for efficient management across diverse teams.
Monday.com for Enterprise is a powerful tool for task and project management, offering automation to streamline processes and customizable dashboards for comprehensive project views. Built for ease of use, it supports collaborative features like file sharing and board customization, which facilitate effective communication and workflow optimization. While it provides robust templates and views such as Gantt charts and Kanban for seamless operations, users note room for improvement in performance, responsiveness, and integration capabilities.
What are the key features of Monday.com for Enterprise?Monday.com for Enterprise is applied across sectors like marketing, HR, construction, and software development for CRM, resource management, and remote collaboration. It aids teams with timeline tracking, automated workflows, and efficient task delegation, emphasizing user-friendly design and adaptable integration capabilities.
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