We compared HubSpot CRM and Oracle CRM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: HubSpot CRM is commended for its online content creation features as well as its robust marketing and segmentation capabilities. Oracle CRM is highly regarded for its user-friendly interface, extensive features, and adaptable functionality. Users like its accurate forecasting reports and effective organization.
Room for Improvement: HubSpot CRM could improve its integration, task tracking, and contact management. Oracle CRM could improve its dashboards by adding more data visualization options. Users would also like to see better integration, customization, and mobile functionality.
Service and Support: HubSpot CRM received positive feedback for its proactive and helpful support, but some users reported unresolved issues. User opinions on Oracle customer service vary, with some noting slow responses and inconsistency.
Ease of Deployment: HubSpot CRM is considered easy to set up and adapt to companies of varying sizes without difficulty. However, some users say it took a long time. Setting up Oracle CRM can be easy or challenging, depending on a user’s environment and other factors.
Pricing: HubSpot CRM provides flexible pricing options, but some users noted that it may not be affordable for small businesses. Oracle CRM is a premium solution aimed at top companies, so it may be too pricey for SMEs.
ROI: HubSpot CRM has helped customers realize an ROI by coordinating revenue streams and ensuring data security. Oracle CRM has a range of advantages, but users have provided limited feedback about its return on investment.
Comparison Results: Users like HubSpot SRM for its marketing features and attentive customer service, but the solution could improve its integration with other solutions and lower its price to make it more affordable for small businesses. Users like Oracle CRM's slick interface and adaptability. The solution also earned high marks for its sophisticated forecasting. However, the product’s hefty price tag may be too much for smaller companies, and Oracle’s support has received spotty reviews.
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"The ease of having everything in one place is valuable."
"The permission system is great, so you can really decide who gets what permissions."
"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"The most valuable feature of HubSpot CRM is the forms."
"The reporting is very flexible."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"It's very easy to find any customer-related data."
"It has a wide variety of use cases."
"The reporting features are valuable."
"For the most part, the solution is straightforward."
"The most important feature is the ability to assign a plan using the manual close function."
"It is very simple."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
"We had a problem with the tool’s stability once."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"Right now, HubSpot CRM fills my needs. The solution is good for marketing, and you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline, you can see who viewed your messages and who hasn't, etc. I feel that HubSpot CRM is adequate for my need, but if the solution has the functionality of not needing to input your password every single time you log into the platform, then that would make it better. If that could be incorporated into the new version of HubSpot CRM, then the solution would go a long way."
"The solution's email capabilities could be improved."
"HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"With Oracle CRM, people report some usual downtime and frequent outages."
"It’s complex to customize the tool."
"An improvement would be to lower the price of the license."
"I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork."
"The product is not intuitive."
"The user interface and performance could be better."
HubSpot CRM is ranked 9th in CRM with 35 reviews while Oracle CRM is ranked 7th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Oracle CRM is rated 7.8. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". HubSpot CRM is most compared with Attio, Odoo, Bitrix24, Acumatica and monday.com, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our HubSpot CRM vs. Oracle CRM report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
