Huawei eSight vs ITRS Geneos comparison

Huawei and ITRS are both solutions in the IT Infrastructure Monitoring category. Huawei is ranked #34 with an average rating of 9.0, while ITRS is ranked #45 with an average rating of 5.0. Huawei holds a 0.8% mindshare in IM, compared to ITRS’s 0.9% mindshare. Additionally, 72% of Huawei users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Huawei eSight

Read 10 Huawei eSight reviews

2,420 Views
1,500 Comparison Views

72% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,758 Views
2,094 Comparison Views

96% willing to recommend

Huawei eSight

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Huawei eSight compete in the comprehensive monitoring solutions category. ITRS Geneos holds an edge in real-time monitoring and integration, particularly benefiting financial services with customizable dashboards and incident management tools.

Features: ITRS Geneos offers real-time monitoring, highly customizable dashboards, and pre-built plugins advantageous for the financial industry. Huawei eSight provides comprehensive management simplicity for Huawei devices, concentrating efforts on device management tasks but offers less depth in integration compared to Geneos.

Room for Improvement: ITRS Geneos could improve historical data visualization, dashboard functionality, and cloud monitoring. Users sometimes find setup and navigation complex. Huawei eSight needs enhancement in automation, third-party integration, and alert simplification, with an opportunity for wider infrastructure monitoring beyond Huawei.

Ease of Deployment and Customer Service: ITRS Geneos allows for flexible on-premises and cloud deployment, backed by responsive customer support known for problem-solving expertise. Huawei eSight focuses on on-premises deployment, offering strong service support but lacks the cloud flexibility Geneos provides.

Pricing and ROI: ITRS Geneos, while expensive, provides significant ROI through proactive monitoring and cost-saving by reducing incident frequency. Negotiable pricing structures are possible for comprehensive deals. Huawei eSight is priced competitively but has a complex licensing structure, suitable for Huawei-specific environments.

To learn more, read our detailed Huawei eSight vs. ITRS Geneos Report (Updated: March 2026).

Buyer's Guide

Huawei eSight vs. ITRS Geneos

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (10th)

ITRS Geneos

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (64th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. The mindshare of ITRS Geneos is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Huawei eSight	0.8%
ITRS Geneos	0.9%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Read full review

reviewer2127225

Monitoring Specialist at a financial services firm with 51-200 employees

Does real-time monitoring, prevents failures, and has a reasonable price

Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the product to be stable and reliable."

"The most important features are alarm management and the visualization of the health of our network devices."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"The product is stable."

"Technical support is good from Huawei."

"We can scale the solution."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

More Huawei eSight pros

"It’s very easy to install and setup, offers high scalability, and has a low resource use."

"Customizable Dashboard to display real time business flow monitoring is extremely useful to operations as well as business users, not only to monitor health but also capacity and performance at a glance, catering well to capital markets trading environments from on-exchange order latency to client RFQ type multi-stage tracking, with Geneos providing tools to capture data in near real-time and highly customizable ingestion of metrics that allow users to create tailored scripts and tools for their monitoring needs."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

More ITRS Geneos pros

Cons

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"Something that could be improved is the lack of integration with Cisco switches."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The price could be less costly."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"The variety of license types should be made simpler as, at present, it is complex."

"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."

More Huawei eSight cons

"Not a ten because when the Gateway was very overloaded it was very hard to monitor the alerts, especially for the product services."

"We were a little bit confused but once we found out what was needed, it was smooth."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort."

"Mobile phone integration is probably not as rich as it could be."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."

"There is are issues with the compatibility of plugins with AIX servers."

More ITRS Geneos cons

Pricing and Cost Advice

"The solution’s pricing is reasonable."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The price is very expensive."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"You will get the best price if you get a single global deal."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing and licensing is based on the requirements."

"I can say it's not that cheap because the licensing is a little bit costly"

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

67%

Computer Software Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

See all answers

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

See all answers

What advice do you have for others considering Huawei eSight?

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Product Reports

Buyer's Guide

Network Management Applications

March 2026

Download Huawei eSight product report

Buyer's Guide

ITRS Geneos

March 2026

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Marina Bay, CITIC Pacific Mining

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Huawei eSight vs. ITRS Geneos

March 2026

Free Report: Huawei eSight vs. ITRS Geneos

Find out what your peers are saying about Huawei eSight vs. ITRS Geneos and other solutions. Updated: March 2026.

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