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Huawei eSight vs ITRS Geneos comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Huawei eSight and ITRS Geneos based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Huawei eSight vs. ITRS Geneos report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime.""I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple.""eSight allows me to monitor and solve any problem in the backbone and any switch in real-time.""The product is stable."

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"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

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Cons
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices.""eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.""Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting.""The price could be less costly."

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"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""Mobile phone integration is probably not as rich as it could be.""One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

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Pricing and Cost Advice
  • "Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
  • "Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
  • "The price is very expensive."
  • More Huawei eSight Pricing and Cost Advice →

  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get… more »
    Top Answer:In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices. They can simplify that part. It will… more »
    Top Answer:We deployed Huawei eSight as a monitoring tool for monitoring switches and access points.
    Top Answer:The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is… more »
    Top Answer:It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.
    Top Answer:One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be… more »
    Ranking
    Views
    3,771
    Comparisons
    2,830
    Reviews
    4
    Average Words per Review
    359
    Rating
    6.8
    Views
    7,866
    Comparisons
    4,471
    Reviews
    5
    Average Words per Review
    1,387
    Rating
    8.6
    Comparisons
    Also Known As
    Geneos
    Learn More
    Overview

    Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Offer
    Learn more about Huawei eSight
    Learn more about ITRS Geneos
    Sample Customers
    Marina Bay, CITIC Pacific Mining
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider22%
    Computer Software Company18%
    Government8%
    Non Profit7%
    REVIEWERS
    Financial Services Firm97%
    Computer Software Company3%
    VISITORS READING REVIEWS
    Financial Services Firm66%
    Computer Software Company11%
    Comms Service Provider5%
    Insurance Company2%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise22%
    Large Enterprise60%
    REVIEWERS
    Small Business10%
    Midsize Enterprise21%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise5%
    Large Enterprise83%
    Buyer's Guide
    Huawei eSight vs. ITRS Geneos
    September 2022
    Find out what your peers are saying about Huawei eSight vs. ITRS Geneos and other solutions. Updated: September 2022.
    632,611 professionals have used our research since 2012.

    Huawei eSight is ranked 43rd in IT Infrastructure Monitoring with 4 reviews while ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 5 reviews. Huawei eSight is rated 6.8, while ITRS Geneos is rated 8.6. The top reviewer of Huawei eSight writes "Useful RTLS feature and good support but needs automation options and better wireless reporting". On the other hand, the top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". Huawei eSight is most compared with Cisco DNA Center, Cisco Prime, PRTG Network Monitor, Zabbix and SolarWinds Network Configuration Manager, whereas ITRS Geneos is most compared with Splunk, Dynatrace, AppDynamics, Zabbix and Nagios XI. See our Huawei eSight vs. ITRS Geneos report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.