Huawei eSight vs ITRS Geneos comparison

Huawei and ITRS are both solutions in the IT Infrastructure Monitoring category. Huawei is ranked #34 with an average rating of 8.7, while ITRS is ranked #42 with an average rating of 6.5. Huawei holds a 0.9% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 72% of Huawei users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Huawei eSight

Read 10 Huawei eSight reviews

1,160 Views
845 Comparison Views

72% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

2,132 Views
1,206 Comparison Views

96% willing to recommend

Huawei eSight

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Huawei eSight compete in the comprehensive monitoring solutions category. ITRS Geneos holds an edge in real-time monitoring and integration, particularly benefiting financial services with customizable dashboards and incident management tools.

Features: ITRS Geneos offers real-time monitoring, highly customizable dashboards, and pre-built plugins advantageous for the financial industry. Huawei eSight provides comprehensive management simplicity for Huawei devices, concentrating efforts on device management tasks but offers less depth in integration compared to Geneos.

Room for Improvement: ITRS Geneos could improve historical data visualization, dashboard functionality, and cloud monitoring. Users sometimes find setup and navigation complex. Huawei eSight needs enhancement in automation, third-party integration, and alert simplification, with an opportunity for wider infrastructure monitoring beyond Huawei.

Ease of Deployment and Customer Service: ITRS Geneos allows for flexible on-premises and cloud deployment, backed by responsive customer support known for problem-solving expertise. Huawei eSight focuses on on-premises deployment, offering strong service support but lacks the cloud flexibility Geneos provides.

Pricing and ROI: ITRS Geneos, while expensive, provides significant ROI through proactive monitoring and cost-saving by reducing incident frequency. Negotiable pricing structures are possible for comprehensive deals. Huawei eSight is priced competitively but has a complex licensing structure, suitable for Huawei-specific environments.

To learn more, read our detailed Huawei eSight vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

Huawei eSight vs. ITRS Geneos

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

ITRS Geneos

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (63rd)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.9% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can scale the solution."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"The product is stable."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"The most important features are alarm management and the visualization of the health of our network devices."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

More Huawei eSight pros

"Tons of default modules which are available out of the box"

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

More ITRS Geneos pros

Cons

"It is not a very flexible product."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The variety of license types should be made simpler as, at present, it is complex."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"The price could be less costly."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

More Huawei eSight cons

"Data visualization – real time and historical – is a weakness."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

More ITRS Geneos cons

Pricing and Cost Advice

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"The price is very expensive."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The solution’s pricing is reasonable."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"I can say it's not that cheap because the licensing is a little bit costly"

"You will get the best price if you get a single global deal."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Huawei eSight?

We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.

See all answers

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

See all answers

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Product Reports

Buyer's Guide

Network Management Applications

April 2025

Download Huawei eSight product report

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Marina Bay, CITIC Pacific Mining

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Huawei eSight vs. ITRS Geneos

April 2025

Free Report: Huawei eSight vs. ITRS Geneos

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