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Helix ALM vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
15th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (19th), Application Requirements Management (7th)
OpenText Silk Central
Ranking in Test Management Tools
22nd
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Test Design Automation (4th)
 

Mindshare comparison

As of May 2025, in the Test Management Tools category, the mindshare of Helix ALM is 2.6%, up from 2.1% compared to the previous year. The mindshare of OpenText Silk Central is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
it_user685080 - PeerSpot reviewer
We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration.
We manage more than 400 users and 120,000 test cases / year in our Test and Defect Management solution based on Silk Central, in an enterprise multi-company environment (postal, banking, insurance, telco, mobile, government, business), so for us the most valuable feature is flexibility. With Silk Central we have many possibilities for customizing the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration. In addition we have great support from Micro Focus and real collaboration to drive future direction and new features. The other valuable feature is the easy to use and immediate onboarding of manual testers and general users and test managers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
 

Cons

"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"We would also like to manage the integration testing end-to-end."
 

Pricing and Cost Advice

"I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
"I give the solution a nine out of ten for pricing."
"The cost of this tool, in terms of licensing, is not large."
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
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Earn 20 points
 

Also Known As

TestTrack
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about Helix ALM vs. OpenText Silk Central and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.