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Helix ALM vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
14th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (18th), Application Requirements Management (6th)
OpenText Silk Central
Ranking in Test Management Tools
20th
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Test Design Automation (4th)
 

Mindshare comparison

As of August 2025, in the Test Management Tools category, the mindshare of Helix ALM is 2.7%, up from 2.5% compared to the previous year. The mindshare of OpenText Silk Central is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
it_user685080 - PeerSpot reviewer
A powerful platform and strong technical support help us to make the right decisions
We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster. We would also like to manage the integration testing end-to-end. This is very important to us. In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved. The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool offers high stability."
"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"The most valuable features of Helix ALM are traceability and flexibility."
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
 

Cons

"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"We would also like to manage the integration testing end-to-end."
 

Pricing and Cost Advice

"I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
"I give the solution a nine out of ten for pricing."
"The cost of this tool, in terms of licensing, is not large."
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Top Industries

By visitors reading reviews
Healthcare Company
19%
Manufacturing Company
15%
Educational Organization
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
Ask a question
Earn 20 points
 

Also Known As

TestTrack
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about Helix ALM vs. OpenText Silk Central and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.