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OpenText Application Quality Management vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd)
OpenText Silk Central
Ranking in Test Management Tools
21st
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Test Design Automation (4th)
 

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.6%, up from 12.5% compared to the previous year. The mindshare of OpenText Silk Central is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.
it_user685080 - PeerSpot reviewer
A powerful platform and strong technical support help us to make the right decisions
We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster. We would also like to manage the integration testing end-to-end. This is very important to us. In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved. The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the traceability, especially between requirements, testing, and defects."
"The initial setup is straightforward. It's not too hard to deploy."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions."
"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
"The most valuable user feature that we use right now is the camera."
"We were able to manage test cases effectively when we were using it. It worked well for us."
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
 

Cons

"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects."
"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."
"It needs Pure-FTPd WebUI and single sign-on."
"The UI is very dated. Most applications these days have a light UI that can be accessed by pretty much any browser; QC still uses a UI which has a look almost the same for the past 20 years."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress."
"ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers."
"We would also like to manage the integration testing end-to-end."
 

Pricing and Cost Advice

"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"It's a perpetual license."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"The solution is priceed high."
"The pricing is expensive nowadays."
"Most vendors offer the same pricing, though some vendors offer a cheaper price for their cloud/SaaS solution versus their on-premise. However, cloud/SaaS solutions result in a loss of freedom. E.g., if you want to make a change, most of the time it needs to be validated by the vendor, then you're being charged an addition fee. Sometimes, even if you are rejected, you are charged because it's a risk to the entire environment."
"The cost of this tool, in terms of licensing, is not large."
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Top Industries

By visitors reading reviews
Educational Organization
61%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
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Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about OpenText Application Quality Management vs. OpenText Silk Central and other solutions. Updated: June 2025.
857,688 professionals have used our research since 2012.