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Heimdal Patch and Asset Management vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (27th)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
 

Mindshare comparison

Heimdal Patch and Asset Management and Symantec Endpoint Security aren’t in the same category and serve different purposes. Heimdal Patch and Asset Management is designed for Patch Management and holds a mindshare of 0.7%, up 0.5% compared to last year.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.4% mindshare, down 4.0% since last year.
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.7%
NinjaOne7.5%
Microsoft Configuration Manager7.0%
Other84.8%
Patch Management
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Security3.4%
Microsoft Defender for Endpoint6.8%
CrowdStrike Falcon6.0%
Other83.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
"Its response time is the most valuable. It is very quick."
"I find the most valuable feature is that the product works on Linux and Microsoft Windows, and I think it is one of the best solutions to implement or host IPs."
"From the moment we deployed Symantec, we haven't had any incidents coming from an endpoint."
"So far, we've been pleased with its capabilities for the most part."
"It's good at detecting signature-based stuff and stopping that, but what Symantec misses, CrowdStrike would pick up."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"This solution protects us and we do not get any viruses, so this can be considered the return on our investment."
"Its ease of use in deploying it and regular updates are most valuable."
 

Cons

"The tool needs to be more user-friendly."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"Need to improved orchestration for broken clients fixes."
"The localization could be better. It could be more friendly for local users."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"The virus definitions could be updated more frequently."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten."
"I am not sure of the initial cost, but the yearly renewals are quite affordable, which is a good thing. The price seems to have come down in recent years, and with the alternatives that are out there, such as Microsoft Defender, it needs to maintain that affordability to make it attractive."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
"I rate the product's pricing a six out of ten."
"It provides a good solution at a good price."
"When it comes to pricing, Sophos is preferrable to Symantec."
"The price of the solution could be less expensive."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"Licensing is per user. Therefore, it makes it easy to do licensing."
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Top Industries

By visitors reading reviews
Construction Company
14%
Agriculture
9%
University
8%
Transportation Company
8%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost or more affordable than other solutions. I'd say it's probably the least expens...
 

Also Known As

Thor Foresight Enterprise
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Brother, Symbion, CPH West
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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