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Heimdal Patch and Asset Management vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (20th)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
Endpoint Protection Platform (EPP) (11th)
 

Mindshare comparison

Heimdal Patch and Asset Management and Symantec Endpoint Security aren’t in the same category and serve different purposes. Heimdal Patch and Asset Management is designed for Patch Management and holds a mindshare of 0.6%, up 0.4% compared to last year.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 4.0% mindshare, down 4.8% since last year.
Patch Management
Endpoint Protection Platform (EPP)
 

Featured Reviews

Melvin Ong - PeerSpot reviewer
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
"Symantec End-User Endpoint Security is a stable solution."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
"The anti-virus and firewall policies are the most valuable features of this solution."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"We use the solution for our endpoint security."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"The initial setup is very simple and straightforward."
 

Cons

"The tool needs to be more user-friendly."
"Must push to EXE files to the endpoints."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"The Centralized Management could be improved."
"Technical support could be more responsive."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten."
"We receive a discounted price for this solution because we are a non-profit organization."
"The problem is Symantec is more expensive than other vendors."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"I thought the pricing was reasonable."
"It's not cheap."
"The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"We pay our licensing fees on a yearly basis, and everything is included in that price."
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Top Industries

By visitors reading reviews
Educational Organization
10%
Computer Software Company
10%
University
9%
Financial Services Firm
9%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Thor Foresight Enterprise
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Brother, Symbion, CPH West
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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