HCL Verse vs IceWarp comparison

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90% willing to recommend

HCL Verse

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Executive SummaryUpdated on May 21, 2025

IceWarp and HCL Verse compete in the collaboration and communication software market. IceWarp appears to have an advantage due to its pricing and customer support, while HCL Verse provides superior features for comprehensive solutions.

Features: IceWarp offers an integrated communication suite, email capabilities, and chat functionalities. HCL Verse provides intelligent collaboration tools, advanced email analytics, and features that enhance productivity.

Ease of Deployment and Customer Service: IceWarp ensures simple deployment with strong customer support, making implementation straightforward for businesses. HCL Verse requires a more detailed setup but offers extensive customer service and support for customization and deployment.

Pricing and ROI: IceWarp presents competitive pricing aimed at delivering quick ROI with low initial costs and maintenance. HCL Verse, while having higher upfront costs, offers long-term value through advanced tools that justify its expenses over time.

To learn more, read our detailed HCL Verse vs. IceWarp Report (Updated: June 2025).

HCL Verse vs. IceWarp

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HCL Verse

Ranking in Email Applications

13th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

IceWarp

Ranking in Email Applications

7th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Email Applications category, the mindshare of HCL Verse is 1.5%, up from 1.4% compared to the previous year. The mindshare of IceWarp is 5.3%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Marcos Roberto Silva

Diretor at MASTERDOM

Stable, scalable, and good interface

HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."

"The most valuable feature is the mail server."

"The solution has a very good log-in to the UI when compared to other solutions."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"It's scalable and stable."

"It has great communication capabilities for team chatting and web conferences."

"An effective, functional, very good tool for controlling resources."

"IceWarp has multiple applications that are easy to use for many people."

More IceWarp pros

Cons

"The solution could improve by allowing us to use a color that we want in the editing boxes."

"Security is very important to us, so improvements to this functionality are welcome."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"The solution needs improvements in security, particularly regarding document management."

"Our customers sometimes have problems receiving mail."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

More IceWarp cons

Pricing and Cost Advice

"This is an affordable solution but the price could be improved."

"The price of the solution is reasonable."

"It is definitely one of the lowest price solutions."

"Costs far less than other solutions."

"The solution is priced well."

"The license is based on the number of users."

"Our licensing is on a yearly basis. There were no additional costs."

"There are various licensing plans available based on geographic zone."

"Pricing and licensing is very competitive and in some cases, cheap."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

More IceWarp pricing and cost advice

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Top Industries

By visitors reading reviews

Government

18%

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about IceWarp?

It's scalable and stable.

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What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

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What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Google Workspace vs IceWarp

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Microsoft Exchange vs IceWarp

Compared 13% of the time

Microsoft Exchange Online vs IceWarp

Compared 9% of the time

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Product Reports

Email Applications

Download HCL Verse product report

Download IceWarp product report

Also Known As

Verse, IBM Verse

No data available

Overview

IBM Verse is a powerful email hosting solution that enables users to access their business communications from a laptop or desktop browser or from a mobile device. This email and business messaging experience is based on an innovative user-centric design, including social analytics and advanced search capabilities. IBM Verse helps users quickly find and focus on what content is most important, empowering them to build stronger working relationships while optimizing business results.

HCLSoftware

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup

Marriott, Toyota, Sony, Wendy's, Canon

HCL Verse vs. IceWarp