HCL Verse vs IceWarp comparison

HCLSoftware and IceWarp are both solutions in the Email Applications category. HCLSoftware is ranked #13, while IceWarp is ranked #6 with an average rating of 8.3. HCLSoftware holds a 1.5% mindshare in EA, compared to IceWarp’s 5.2% mindshare. Additionally, 100% of HCLSoftware users are willing to recommend the solution, compared to 90% of IceWarp users who would recommend it.

HCL Verse

Read 3 HCL Verse reviews

706 Views
388 Comparison Views

100% willing to recommend

IceWarp

Read 17 IceWarp reviews

2,512 Views
2,035 Comparison Views

90% willing to recommend

HCL Verse

IceWarp

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Executive SummaryUpdated on May 21, 2025

IceWarp and HCL Verse compete in the collaboration and communication software market. IceWarp appears to have an advantage due to its pricing and customer support, while HCL Verse provides superior features for comprehensive solutions.

Features: IceWarp offers an integrated communication suite, email capabilities, and chat functionalities. HCL Verse provides intelligent collaboration tools, advanced email analytics, and features that enhance productivity.

Ease of Deployment and Customer Service: IceWarp ensures simple deployment with strong customer support, making implementation straightforward for businesses. HCL Verse requires a more detailed setup but offers extensive customer service and support for customization and deployment.

Pricing and ROI: IceWarp presents competitive pricing aimed at delivering quick ROI with low initial costs and maintenance. HCL Verse, while having higher upfront costs, offers long-term value through advanced tools that justify its expenses over time.

To learn more, read our detailed HCL Verse vs. IceWarp Report (Updated: July 2025).

Buyer's Guide

HCL Verse vs. IceWarp

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HCL Verse

Ranking in Email Applications

13th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

IceWarp

Ranking in Email Applications

6th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of HCL Verse is 1.5%, up from 1.3% compared to the previous year. The mindshare of IceWarp is 5.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Marcos Roberto Silva

Diretor at MASTERDOM

Stable, scalable, and good interface

HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the mail server."

"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"It's scalable and stable."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"It has great communication capabilities for team chatting and web conferences."

"IceWarp has multiple applications that are easy to use for many people."

"An effective, functional, very good tool for controlling resources."

"The groupware module is the most valuable feature."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

More IceWarp pros

Cons

"Security is very important to us, so improvements to this functionality are welcome."

"The solution could improve by allowing us to use a color that we want in the editing boxes."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"The solution needs improvements in security, particularly regarding document management."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

More IceWarp cons

Pricing and Cost Advice

"This is an affordable solution but the price could be improved."

"The price of the solution is reasonable."

"I would rate the pricing and eight out of ten."

"Pricing and licensing is very competitive and in some cases, cheap."

"The solution is priced well."

"It is definitely one of the lowest price solutions."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"Costs far less than other solutions."

"The solution is inexpensive which is its main benefit."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

More IceWarp pricing and cost advice

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Top Industries

By visitors reading reviews

Government

25%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Computer Software Company

18%

Comms Service Provider

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about IceWarp?

It's scalable and stable.

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What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

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What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Comparisons

HCL Notes vs HCL Verse

Compared 54% of the time

Microsoft Exchange Online vs HCL Verse

Compared 11% of the time

Huddle vs HCL Verse

Compared 11% of the time

Hub vs HCL Verse

Compared 10% of the time

HCL Domino vs HCL Verse

Compared 8% of the time

More HCL Verse Competitors

Zoho Mail vs IceWarp

Compared 30% of the time

Google Workspace vs IceWarp

Compared 16% of the time

Zimbra Collaboration vs IceWarp

Compared 15% of the time

Microsoft Exchange vs IceWarp

Compared 14% of the time

Microsoft Exchange Online vs IceWarp

Compared 9% of the time

More IceWarp Competitors

Product Reports

Buyer's Guide

Email Applications

August 2025

Download HCL Verse product report

Buyer's Guide

IceWarp

August 2025

Download IceWarp product report

Also Known As

Verse, IBM Verse

No data available

Overview

IBM Verse is a powerful email hosting solution that enables users to access their business communications from a laptop or desktop browser or from a mobile device. This email and business messaging experience is based on an innovative user-centric design, including social analytics and advanced search capabilities. IBM Verse helps users quickly find and focus on what content is most important, empowering them to build stronger working relationships while optimizing business results.

HCLSoftware

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

IceWarp

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup

Marriott, Toyota, Sony, Wendy's, Canon

Buyer's Guide

HCL Verse vs. IceWarp

July 2025

Free Report: HCL Verse vs. IceWarp

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