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Gusto vs Keka Performance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (9th)
Keka Performance
Ranking in Talent Management
10th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Talent Management category, the mindshare of Gusto is 1.0%, up from 0.4% compared to the previous year. The mindshare of Keka Performance is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
Keka Performance0.8%
Gusto1.0%
Other98.2%
Talent Management
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
KrupaliMandavia - PeerSpot reviewer
Digital Marketing Team Lead at Ecosmob Technologies Pvt. Ltd.
Centralizes HR workflows and has transformed how I manage performance and daily tasks
Regarding Keka Performance's AI capabilities, its accuracy and reliability of output are good. Time-to-time trainings have been provided by the Keka team, and Keka conducts big seminars that share updates to our HR, which are then conveyed to us. Keka Performance has positively impacted my organization because initially, we had a manual HR process through a very small platform, and after launching Keka to our company, it has been a very smooth process for us and the process has also been escalated. The process became smoother with Keka Performance mainly because I have saved time. Initially, the platform we used had many manual questions that needed to be written manually, and one-to-one meetings went for long. However, with objectives and performance metrics, and the answers given by the employee, it is very easy for us to manage the performance cycle along with our tasks. The part of Keka Performance cycle I find most valuable is that we add objectives to our performances, and equal weightage or respective weightage has been assigned to each objective, which can be updated on a daily or weekly basis. Performances are usually monitored by the end of the quarter, and I think that is the best part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"I appreciated the templates that they offered for new hires and onboarding."
"Gusto is a really good payroll solution for small businesses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"The interface is good."
"My advice for others looking into using Keka Performance is that if anyone is looking for a platform that has all the capabilities, whether it be performance, HR, or admin, Keka Performance is an all-in-one platform."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"I think Keka Performance can be improved by adding a live chatbot to it, which would be useful when someone new is using Keka Performance."
"The solution must provide project or task management features."
 

Pricing and Cost Advice

Information not available
"It would be good if the product were cheaper."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
11%
Media Company
9%
Transportation Company
8%
Outsourcing Company
13%
Manufacturing Company
13%
Construction Company
13%
Transportation Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What needs improvement with Keka Performance?
I think Keka Performance can be improved by adding a live chatbot to it, which would be useful when someone new is using Keka Performance.
What is your primary use case for Keka Performance?
My main use case for Keka Performance is digital marketing, and with Keka, we add our performances, my peers and subordinates' performances. Our whole performance cycle is carried out through Keka,...
What advice do you have for others considering Keka Performance?
My advice for others looking into using Keka Performance is that if anyone is looking for a platform that has all the capabilities, whether it be performance, HR, or admin, Keka Performance is an a...
 

Comparisons

 

Also Known As

ZenPayroll
Keka HR
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
vedanta, oyo, oneplus, dream 11, Netambit, Exotel, Upgrad, Travel traingle, Zestmoney, hitachi, Wood stock, Mitsubhishi, Karcher,
Find out what your peers are saying about Gusto vs. Keka Performance and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.