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GroundWork Monitor vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GroundWork Monitor
Ranking in Network Monitoring Software
104th
Ranking in IT Infrastructure Monitoring
76th
Ranking in Cloud Monitoring Software
50th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
IT Operations Analytics (21st)
WhatsUp Gold
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
19th
Ranking in Cloud Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th), Configuration Management (20th), Log Management (35th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of GroundWork Monitor is 0.3%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
GroundWork Monitor0.3%
Other97.4%
Network Monitoring Software
 

Featured Reviews

it_user186582 - PeerSpot reviewer
Sr PC/Client Server Analyst II at a individual & family service with 10,001+ employees
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change.
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change It would be nice to have a centralized client-settings management. At the moment, the client settings have to be changed individually. I've used it since 2011. The deployment of the new server…
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to setup and the plugins are easy to write."
"Their tech support is very good."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The solution effectively monitors network devices and servers."
"Overall, we have been satisfied with the functionality of the product."
"It is stable."
"This is a good, stable network monitoring solution for devices."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
 

Cons

"Deploying an agent leaves much to be desired."
"The product is old and not updated."
"The technical support does not bother to respond."
"Regional product team support is not very good."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
 

Pricing and Cost Advice

Information not available
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

GWOS
No data available
 

Overview

 

Sample Customers

Swiss Life, JBFCS, Capital Markets Cooperative Research Centre
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: March 2026.
885,286 professionals have used our research since 2012.