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Gremlin Reliability Management Platform vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gremlin Reliability Managem...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
DevSecOps (10th)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
34th
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (21st), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Gremlin Reliability Management Platform is 0.2%. The mindshare of WhatsUp Gold is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Gremlin Reliability Management Platform0.2%
WhatsUp Gold1.3%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ravi Konduru - PeerSpot reviewer
VP Global at a tech vendor with 10,001+ employees
Proactive failure testing has increased confidence and reliability across complex microservices
There are certain areas where I think Gremlin Reliability Management Platform can improve. I would certainly add features related to AI and GenAI for recommendations. While dependency identification works well seamlessly, deeper dependency intelligence is lacking. When you have deeper dependencies, reliability management can struggle with identifying those deeper dependency intelligences. Having the intelligence to deeply analyze dependencies will be very helpful. Regarding reliability scores, while those scores are good, having more actionable reliability scores is something I would recommend adding to the existing system. Initially, when I started with Gremlin Reliability Management Platform certification programs, I completed two certifications with Gremlin—one professional and another practitioner. While that certification has helped me, an easier onboarding and learning curve for bringing people into this program can be adjusted. That is one current gap I see. If you really look at the cost-benefit visibility, it is not very evident by using Gremlin Reliability Management Platform. If Gremlin Reliability Management Platform could help realize that and bring in visibility regarding the cost versus the benefit, that is the reason I provide a score less than ten. From a standpoint of simulating complex real-world failures, I believe there is still a gap concerning gap identification. Currently, Gremlin Reliability Management Platform mainly focuses on infrastructure-level failures and does not really simulate business logic failures, data corruption scenarios, or potential failures across regions. One of the key elements needing improvement with Gremlin Reliability Management Platform is the limited team workflow integration I see in my organization. Collaboration and limited team workflow integration are areas I would highlight as needing improvement.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gremlin Reliability Management Platform has positively impacted our organization by making outages less frequent and improving recovery time significantly, resulting in fewer complaints on the customer success side and overall optimization of our DevOps process."
"We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment."
"More than anything, we fix failures even before they occur, which is basically proactive risk detection and risk mitigation."
"The Enterprise Reliability Platform has positively impacted my organization as it has significantly increased the efficiency and reliability of our systems."
"Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments, and we were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime."
"Gremlin Reliability Management Platform has impacted my organization positively as it helped a lot and reduced our failures, allowing us to find critical pinpoints in our application that had existed for three to ten months and led to too many improvements, reduced downtime, and a smoother experience for our application on AWS."
"Gremlin Reliability Management Platform is amazing with the reliability score, providing built-in Chaos Engineering experiments that you run on your service to receive a reliability score along with insights on the issues and risks present in your service that you can examine and work on."
"Using Gremlin Reliability Management Platform has raised more than fifty percent of the reliability of the infrastructure."
"The new version has a lot of improved features."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"This product has aided us in procurement and is overall a well-priced solution."
"The most valuable feature is the auto-discovery function."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"The user interface is good enough."
"The documentation is very good."
 

Cons

"If you really look at the cost-benefit visibility, it is not very evident by using Gremlin Reliability Management Platform."
"I think that it will be important to have resources to perform self-directed studies on Gremlin Reliability Management Platform as an improvement."
"I think Gremlin Reliability Management Platform can be improved by integrating with more AWS services or GCP services."
"I rate it an eight because we are still using it on a trial and error basis, and the pricing could be optimized for better cost visibility and ROI tracking."
"Gremlin Reliability Management Platform can be improved as the pricing is a bit expensive and the learning curve for beginners is a bit difficult."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"We can never achieve or get a good picture of the network topology."
 

Pricing and Cost Advice

Information not available
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Construction Company
12%
Printing Company
9%
Comms Service Provider
8%
Sports Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Gremlin Reliability Management Platform?
While I have no complaints about Gremlin Reliability Management Platform, I believe the UI can be improved to enhance the developer experience for security engineers and DevOps engineers. Additiona...
What is your primary use case for Gremlin Reliability Management Platform?
My main use case for Gremlin Reliability Management Platform is to see how our applications behave under extreme stress and how resilient our application is when a simulation of server crash alongs...
What advice do you have for others considering Gremlin Reliability Management Platform?
For others considering Gremlin Reliability Management Platform, it is an excellent tool for organizations facing downtime issues, as it allows for chaos testing without needing to check logs and me...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Gremlin Reliability Management Platform vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.