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Greenhouse vs iCIMS Recruit comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Greenhouse
Ranking in Applicant Tracking and Recruiting Software
4th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iCIMS Recruit
Ranking in Applicant Tracking and Recruiting Software
1st
Average Rating
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Greenhouse is 2.3%, down from 6.2% compared to the previous year. The mindshare of iCIMS Recruit is 1.5%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Mindshare Distribution
ProductMindshare (%)
iCIMS Recruit1.5%
Greenhouse2.3%
Other96.2%
Applicant Tracking and Recruiting Software
 

Featured Reviews

CD
Recruiter at Emerge
An affordable and easy-to-use product that is really intuitive and is one of the most stable applicant tracking systems
The product is easy to use. It's really intuitive. The things are laid out well. The search function seems to be better than other products. When I search for a name, some of the applicant tracking systems struggle to find the name, and I have to keep spelling out the entire name. Greenhouse has a better search function than other products and finds candidates quicker. I haven’t had issues with bugs. I have noticed other products freezing up or acting weird for some reason. However, Greenhouse is a solid solution. It has a really nice layout that tells us about upcoming events.
ManishGupta9 - PeerSpot reviewer
Managing Director & CEO at Talenton Global
Centralized hiring workflows have cut time to fill and now need better automation and AI features
Implementation can be a bit lengthy and complicated, which is an area where iCIMS Recruit needs improvement. Customer support and automation are areas where iCIMS Recruit is less impressive, and they need to improve more on automation processes. Configurability could be a bit higher because some competitors might have an edge in terms of UX, recruiting workflow, modern recruiter experiences, and sourcing or CRM-oriented experiences. A native HCM is important because many times I have to integrate with different HCMs like Workday or SAP. Pricing is not very transparent, as sometimes I have to keep adding things and they keep adding more prices in terms of lower cost and faster implementation. Some user functionality can require too many steps. Customer support can be inconsistent sometimes, and I have seen some delays. The iCIMS Recruit support team does not always provide very proactive support. Implementations are usually very lengthy and they really need to improve their implementation strategy to cut down a substantial amount of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the ease of use is one of the most valuable features."
"The solution is pretty solid and stable, and I have had more issues with other ATSs than I ever did with Greenhouse."
"Greenhouse has a better search function than other products and finds candidates quicker."
"It provides very good flexibility to create filters. Therefore, I can look at candidates' progress across different stages. I can also follow candidates to get updates about where they are in the cycle."
"I could finally place all the positions successfully using iCIMS Recruit."
"Overall, I am very happy with iCIMS Recruit."
"iCIMS Recruit has positively impacted my experience as a job applicant by making it faster and less stressful."
"Over time, I've seen them build on their platform, make improvements, enhance the user experience, and continue to gather feedback for improvement from end users."
"iCIMS Recruit has impacted the organization positively because it has provided us with additional support and consistency with every recruiting process that we handle in the company, and this provides great transparency and great candidate experience in order for us to hire the best talent for the business."
"After we brought them into iCIMS Recruit, their application completion rate rose to almost 100%, so it's between 92% to 100% for them now."
"iCIMS Recruit has positively impacted my organization because we can see all communications in one database versus multiple ones."
"iCIMS Recruit has positively impacted my organization by allowing us to recruit better and reducing the time to fill."
 

Cons

"Probably the biggest issue with Greenhouse is that the scheduling portion isn't very strong or smart."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts."
"If we have to schedule multiple interviews in Greenhouse, we will have to schedule them individually."
"The biggest thing for me was that Greenhouse sucked a lot of time when we were trying to schedule, whereas Lever made it very fast and easy."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts. For example, if there are 10 new people who are added to the job that I'm involved with, it should provide me with a chart or notification so that I am prompted to look at it. Currently, I have to go and look at the dashboard. There should be a little bit of intelligence to prompt action."
"I know that they are very expensive and it's a long implementation process, but they're still my favorite applicant tracking system I've used in twenty years."
"If reporting could be more robust, that would be phenomenal."
"The customer support for iCIMS Recruit, specifically the technical customer support, leaves a little bit to desire, as with any other SaaS company."
"The customer support for iCIMS Recruit is terrible. I chose a rating of six because the customer service has been terrible, and we have gone through numerous account managers."
"iCIMS Recruit could be improved by adding a block to explain certain things."
"In today's market, comparable to other competitors such as Ashby and Greenhouse, I would say Ashby is a 10, and if I were to compare that to iCIMS Recruit, I would say iCIMS Recruit is probably a one."
"Customer support and automation are areas where iCIMS Recruit is less impressive, and they need to improve more on automation processes."
"One element that would have been more helpful was filtering candidates more efficiently."
 

Pricing and Cost Advice

"The one thing I didn't like, and what caused me to move from Greenhouse, was that they wanted to bump us up almost 20% over what the previous cost was."
"The tool is pretty affordable for startups and medium-level companies."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Performing Arts
9%
Marketing Services Firm
7%
Manufacturing Company
7%
Outsourcing Company
16%
Government
13%
Comms Service Provider
13%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for iCIMS Recruit?
iCIMS is very expensive. As a smaller company, we are a small fish in a big pond to them, and all of our inquiries seem to be ignored.
What needs improvement with iCIMS Recruit?
iCIMS Recruit can be improved by adding more features in the UI. The UI is going to be very important, such as more large toggle switches. The main thing would be navigation, the UI, and how to nav...
What is your primary use case for iCIMS Recruit?
My main use case for iCIMS Recruit includes conducting background checks and eligibility checks. I do not have anything else to add about my main use case with iCIMS Recruit; it is basically just f...
 

Comparisons

 

Overview

 

Sample Customers

Zenefits, Pinerest, Airbnb Inc., BrightRoll, Vimeo LLC, Evernote
NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair
Find out what your peers are saying about Greenhouse vs. iCIMS Recruit and other solutions. Updated: September 2026.
914,938 professionals have used our research since 2012.