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Greenhouse vs SmartRecruiters comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Greenhouse
Ranking in Applicant Tracking and Recruiting Software
4th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SmartRecruiters
Ranking in Applicant Tracking and Recruiting Software
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Talent Acquisition (10th)
 

Mindshare comparison

As of November 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Greenhouse is 2.4%, down from 5.0% compared to the previous year. The mindshare of SmartRecruiters is 2.8%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Mindshare Distribution
ProductMindshare (%)
SmartRecruiters2.8%
Greenhouse2.4%
Other94.8%
Applicant Tracking and Recruiting Software
 

Featured Reviews

CD
Recruiter at Emerge
An affordable and easy-to-use product that is really intuitive and is one of the most stable applicant tracking systems
The product is easy to use. It's really intuitive. The things are laid out well. The search function seems to be better than other products. When I search for a name, some of the applicant tracking systems struggle to find the name, and I have to keep spelling out the entire name. Greenhouse has a better search function than other products and finds candidates quicker. I haven’t had issues with bugs. I have noticed other products freezing up or acting weird for some reason. However, Greenhouse is a solid solution. It has a really nice layout that tells us about upcoming events.
SUMANTA  GHOSH - PeerSpot reviewer
Regional Recruitment Lead at IQ-EQ
A user-friendly tool that functions without any glitches
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, but we manage the employee lifecycle with the help of SAP, and I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is pretty solid and stable, and I have had more issues with other ATSs than I ever did with Greenhouse."
"It provides very good flexibility to create filters. Therefore, I can look at candidates' progress across different stages. I can also follow candidates to get updates about where they are in the cycle."
"I think the ease of use is one of the most valuable features."
"Greenhouse has a better search function than other products and finds candidates quicker."
"SmartRecruiters' ease of use, experience, and data compliance with GDPR were the main reasons for switching to this."
"What I really like about SmartRecruiters is communication and collaboration between candidates and internal clients or managers."
"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."
"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."
"The most valuable feature is the way that they've set it up for collaboration."
"It is a reliable system, and you can use it for the full cycle of recruitment, easily configuring and adapting it to your processes while everything is tracked in one place."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"It was very good to see how the platform works and how easy it became for us to see our data and to analyze the information received."
 

Cons

"If we have to schedule multiple interviews in Greenhouse, we will have to schedule them individually."
"Probably the biggest issue with Greenhouse is that the scheduling portion isn't very strong or smart."
"The biggest thing for me was that Greenhouse sucked a lot of time when we were trying to schedule, whereas Lever made it very fast and easy."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts. For example, if there are 10 new people who are added to the job that I'm involved with, it should provide me with a chart or notification so that I am prompted to look at it. Currently, I have to go and look at the dashboard. There should be a little bit of intelligence to prompt action."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts."
"SmartRecruiters' one-click application process could be better."
"The major improvement area is how it integrates with other systems; that's where we've had some sort of pain points."
"A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box."
"The solution needs to work on a single sign-on."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"Some features are not as straightforward or user friendly to implement."
"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
 

Pricing and Cost Advice

"The one thing I didn't like, and what caused me to move from Greenhouse, was that they wanted to bump us up almost 20% over what the previous cost was."
"The tool is pretty affordable for startups and medium-level companies."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
"SmartRecruiters is an expensive solution."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
Performing Arts
8%
Healthcare Company
11%
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
 

Comparisons

 

Overview

 

Sample Customers

Zenefits, Pinerest, Airbnb Inc., BrightRoll, Vimeo LLC, Evernote
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about Greenhouse vs. SmartRecruiters and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.