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GoToMyPC vs Splashtop Remote Support comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMyPC and Splashtop Remote Support based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed GoToMyPC vs. Splashtop Remote Support report (Updated: September 2022).
635,513 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
  • More Splashtop Remote Support Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
    635,513 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I can do anything from a remote desktop as if I were sitting at my own PC.
    Top Answer:The pricing is a bit of an issue in that it has increased dramatically. My cost is $484 for two desktops — for two different computers.
    Top Answer:The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price… more »
    Top Answer:The ability to use mobile devices is helpful because we can support our clients from anywhere.
    Top Answer:The packages that Splashtop has, tend to be a little bit confusing and should be simplified. They have 12 packages and by comparison, TeamViewer only has three packages available. The differences… more »
    Top Answer:We primarily use this product for providing remote support. It ties into our ticketing system. For the most part, we deal with end-users. It could be anywhere from C-level executives to somebody on… more »
    Ranking
    21st
    out of 35 in Remote Access
    Views
    2,141
    Comparisons
    1,899
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    16th
    out of 35 in Remote Access
    Views
    1,218
    Comparisons
    1,042
    Reviews
    1
    Average Words per Review
    435
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.

    GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.

    GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.

    Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.

    GoToMyPC Features

    GoToMyPC has many valuable key features. Some of the most useful ones include:

    • Remote access: Work on your device from any location. Remote deployment and simple installation. Users can download GoToMyPC and use it to deploy, install, and configure their computer from any location.
    • Robust security: Stay safe with 256-bit AES encryption, multi-factor authentication, dual passwords, and host access credentials.
    • Stability: Real-Time Diagnostics provides continuous insight into your connectivity status while allowing you to connect in seconds and experience highly stable in-session performance.
    • Remote printing capability: Send documents to printers on your remote or local computer.
    • Simple privacy: To preserve your privacy, simply lock the remote keyboard and turn off the computer's screen.
    • Easy diagnostics when issues arise: You'll have complete visibility into device connectivity and performance with Real-Time Diagnostics, so you won't have to wait for answers. With in-dashboard fix suggestions, Real-Time Diagnostics empowers you to resolve common connectivity issues caused by your computer's hardware, Internet / Wi-Fi, or RAM.
    • File transferring: Transfer a file between machines with ease. No more sending files to oneself via email. Support for multi-monitors. View all monitors linked to your PC.
    • Shortcuts to desktop: Create shortcuts to your PC that skip the browser's normal login page.
    • Guest invitations: Invite someone to join you on your computer for a short time. This is ideal for demonstrations or technical support.
    • Sound: Listen to your music or voicemail on the computer you're using.
    • Usage reports: Keep track of your connections, including their origin, time, type, and duration.
    • Free support and upgrades: Free software upgrades, service upgrades, and technical support are available 24/7.
    • Bitdefender-powered GoTo Antivirus: Safeguard your PCs from cyber-threats such as malware, viruses, and sophisticated internet threats.

    GoToMyPC Benefits

    There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:

    • Boost productivity: Access everything you need to get your job done securely when away from the office, while giving exceptional service to your colleagues, customers, or teams.
    • Access all your work from home: Work on your files, applications, and programs, and network as if you were at your desk in real time.

    Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

    Offer
    Learn more about GoToMyPC
    Learn more about Splashtop Remote Support
    Sample Customers
    The Lubitz Financial Group, Stitely & Kartsetter PLLC
    Toyota, AT&T, Isuzu, Goodwill
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government12%
    Comms Service Provider12%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider11%
    Educational Organization9%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise16%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    Remote Access
    September 2022
    Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2022.
    635,513 professionals have used our research since 2012.

    GoToMyPC is ranked 21st in Remote Access while Splashtop Remote Support is ranked 16th in Remote Access with 1 review. GoToMyPC is rated 0.0, while Splashtop Remote Support is rated 8.0. On the other hand, the top reviewer of Splashtop Remote Support writes "Scalable and stable with an easy initial setup and valuable SOS Support". GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN and VNC Connect, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, Citrix Virtual Apps and Desktops and LogMeIn Rescue.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.