Executive SummaryUpdated on Jul 13, 2025
Google Workspace and Microsoft SharePoint compete in the productivity and collaboration software category. Google Workspace excels in ease of use and affordability, making it ideal for small businesses, while SharePoint is preferred for its robust document management and integration capabilities, which cater to larger organizations.
Features: Google Workspace is favored for its intuitive Gmail interface and cost-effectiveness. It includes built-in services like Calendar and Drive, enhancing collaboration without additional costs. SharePoint offers strong document management, integrates seamlessly with other Microsoft tools, and provides a feature-rich environment suited for complex workflows.
Room for Improvement: Google Workspace users request better integration with Microsoft Office, enhanced offline features, and improved security. SharePoint users highlight the need for improved security management, a more intuitive user interface, and enhanced CRM and workflow capabilities.
Ease of Deployment and Customer Service: Google Workspace boasts seamless deployment, benefiting from a pure cloud approach, though customer service outside the US needs improvement. SharePoint's hybrid deployment options offer flexibility but can complicate the process. It generally offers satisfactory customer service, although aligning on-premise and online solutions can be challenging.
Pricing and ROI: Google Workspace is seen as affordable, particularly for small to medium businesses, despite high licensing costs for larger deployments. It provides value through increased productivity and collaboration. SharePoint's pricing is considered fair for its extensive features, though additional costs for SQL server licensing and complex implementation are noted. The ROI is often realized through enhanced workflow efficiency and centralized document management, appealing to enterprises with substantial document handling needs.
