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Google Workspace vs Microsoft Exchange vs Open-Xchange comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Email Applications category, the mindshare of Google Workspace is 20.6%, down from 24.3% compared to the previous year. The mindshare of Microsoft Exchange is 11.3%, down from 11.6% compared to the previous year. The mindshare of Open-Xchange is 6.2%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Google Workspace20.6%
Microsoft Exchange11.3%
Open-Xchange6.2%
Other61.9%
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Mohamed Najeem - PeerSpot reviewer
Provides a valuable mailbox roles feature and has a straightforward setup process
I recommend Microsoft Exchange to others due to its robust features and reasonable pricing. Setting up Microsoft Exchange has become much more straightforward compared to previous versions. The overall setup experience has significantly improved over the past six to seven years, making it easier for administrators. I rate it a nine out of ten.
DS
Collaborate Using Open Xchange App Suite
A flexible unified communications service for collaborative workgroups that can share files, import and export contacts and calendars from a wide variety of data sources and Web services, including Facebook, LinkedIn, Twitter and Google’s Gmail. Entirely open-source based Price: Varies…
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868,183 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
10%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
19%
Comms Service Provider
10%
Government
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise13
Large Enterprise27
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise35
No data available
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the custom...
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor e...
What needs improvement with Google Workspace?
I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using ha...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
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Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
1&1, Host Europe, KPN, Ziggo, namecheap, Strato, Network Solutions
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: September 2025.
868,183 professionals have used our research since 2012.