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Google Hangouts [EOL] vs Webex Meetings with AT&T comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Hangouts [EOL]
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
Virtual Meetings (21st)
 

Featured Reviews

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Recording and transcription enhance global client meetings
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.
MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Stable connection and user-friendly interface; valuable technical support
I mostly use this solution for meetings, interviews, or technical discussions The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable. The features I think can be improved are integrations with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very good voice and video calling options."
"The video call feature is the most valuable."
"I find the sound quality of Google Meet a valuable feature. You can join Google Meet with just your phone. You only need the link of the meeting to join."
"Hangouts is a lightweight solution that can be used across devices including phones."
"The most valuable feature of Google Hangouts is its popularity. A lot of people use Google. Since the solution is from Google and many of us use Google solutions regularly, it is easy to use."
"It is very easy to use and is available as soon as you open a Google account."
"The initial setup process is straightforward."
"Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"Having Webex has been crucial for maintaining our training programs during COVID."
"It made it simple for users to join, work together, and share screens."
"Installation was straightforward."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
 

Cons

"The UI has room for improvement."
"Collaboration in Google Hangouts has room for improvement compared to Microsoft Teams. On Microsoft Teams, you can share a document directly and work on that document all at once, in real-time, with other team members, which isn't the case with Google Hangouts."
"Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account."
"It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"The platform's screen-sharing feature and the participant panel could be improved."
"The improvement needs to be done as per customer requirements."
"There could be more precise instructions for beginners using the solution."
"It could be more secure."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It would be nice if there were more integrations available."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
 

Pricing and Cost Advice

"There is an annual subscription to use this solution."
"Google Hangouts has reasonable pricing, but I don't use the paid version because I only have a small budget, though you get more features from the paid version."
"This solution is available for free with the opening of a Google account."
"We pay an annual license to use the solution."
"For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something."
"The screen-sharing feature is the most valuable feature."
"We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
"I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
18%
Construction Company
13%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise17
Large Enterprise18
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Google Hangouts?
Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.
What needs improvement with Google Hangouts?
Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...
What is your primary use case for Google Hangouts?
My main use cases for Google Hangouts are for calls and coordinating with my team. I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even thou...
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Also Known As

No data available
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,223 professionals have used our research since 2012.