No more typing reviews! Try our Samantha, our new voice AI agent.

Google Hangouts [EOL] vs PGi GlobalMeet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Hangouts [EOL]
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Virtual Meetings (18th)
 

Featured Reviews

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Recording and transcription enhance global client meetings
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy."
"Google Hangouts is an excellent tool."
"The solution is extremely stable."
"The group chat is a very good feature, where you can see all of the participants on cameras."
"Google Hangouts currently uses AI capabilities to generate splits on the call and summarize it."
"The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on."
"The solution's stability is the most valuable feature."
"The most valuable feature of Google Hangouts is there are no predefined or meeting durations. For example, Zoom meetings have a set duration, typically ranging from thirty minutes to an hour, whereas Google Meet meetings can continue indefinitely. Additionally, it is effortless to generate a meeting, whether it is a live session or for future use, and distribute your link to others, making these aspects appealing to me."
"I am impressed with the tool's production support."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"GlobalMeet has been a great cost-savings for our company."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
"This is the future of modern business and networking."
"GlobalMeet has been wonderful and a great tool for my company to use."
 

Cons

"One area where I see room for improvement in Google Hangout is the voice quality during meetings."
"The improvement needs to be done as per customer requirements."
"Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams."
"Google Meet should extend the time limit for a meeting from five minutes to at least thirty-five minutes."
"Google Meet could be more secure."
"I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting."
"The solution can improve by having more integration with different platforms."
"I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"I have noticed it crashing during some events."
"I would like to see the reports available right after my call, instead of 24 hours later."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
 

Pricing and Cost Advice

"I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
"I use the free version of the solution."
"For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something."
"Google Hangouts has reasonable pricing, but I don't use the paid version because I only have a small budget, though you get more features from the paid version."
"There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free."
"We pay an annual license to use the solution."
"There is no license cost."
"The screen-sharing feature is the most valuable feature."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
903,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
16%
Outsourcing Company
9%
Marketing Services Firm
8%
Construction Company
12%
Performing Arts
11%
Outsourcing Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Google Hangouts?
Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.
What needs improvement with Google Hangouts?
Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...
What is your primary use case for Google Hangouts?
My main use cases for Google Hangouts are for calls and coordinating with my team. I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even thou...
Ask a question
Earn 20 points
 

Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

Information Not Available
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: May 2026.
903,067 professionals have used our research since 2012.