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Google Hangouts [EOL] vs PGi GlobalMeet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Hangouts [EOL]
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Virtual Meetings (15th)
 

Featured Reviews

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Recording and transcription enhance global client meetings
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable and reliable, I haven't had issues with bugs or glitches, and the performance is good."
"The group chat is a very good feature, where you can see all of the participants on cameras."
"The most valuable feature of Google Hangouts is there are no predefined or meeting durations. For example, Zoom meetings have a set duration, typically ranging from thirty minutes to an hour, whereas Google Meet meetings can continue indefinitely. Additionally, it is effortless to generate a meeting, whether it is a live session or for future use, and distribute your link to others, making these aspects appealing to me."
"The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time."
"The facility is always online and very easy to share the screen using the solution."
"Google Hangouts is very quick and easy to use, and the quality is very good."
"The video call feature is the most valuable."
"The most valuable feature has been the ability to present presentations during meetings."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"This is the future of modern business and networking."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"GlobalMeet has been wonderful and a great tool for my company to use."
"GlobalMeet has been a great cost-savings for our company."
"I am impressed with the tool's production support."
 

Cons

"Can be improved by including a larger library of video filters and adding custom filters."
"One area where I see room for improvement in Google Hangout is the voice quality during meetings."
"There could be more precise instructions for beginners using the solution."
"The user interface is an area with shortcomings and needs improvement."
"The stability of Google Hangouts has had some issues, such as video call delays. The stability could improve."
"We've noticed the product works better in Chrome and doesn't work as well in Safari browsers."
"As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future. However, I notice that they keep introducing new features that are better than the previous ones."
"We don’t have any complaints."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"I would like to see the reports available right after my call, instead of 24 hours later."
"I have noticed it crashing during some events."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
 

Pricing and Cost Advice

"We are using the free version of Google Hangouts."
"I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions."
"For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something."
"I use the free version of the solution."
"There is no license cost."
"I believe my company has a yearly license for Google Hangouts, but I'm not sure because this is a corporate account, so I don't have the details."
"We pay an annual license to use the solution."
"The screen-sharing feature is the most valuable feature."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
17%
Outsourcing Company
13%
Marketing Services Firm
7%
Outsourcing Company
16%
Construction Company
12%
Performing Arts
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Google Hangouts?
Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.
What needs improvement with Google Hangouts?
Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...
What is your primary use case for Google Hangouts?
My main use cases for Google Hangouts are for calls and coordinating with my team. I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even thou...
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Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

Information Not Available
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: August 2026.
909,948 professionals have used our research since 2012.