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GoodAccess vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Enterprise Infrastructure VPN
8th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), ZTNA (5th)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
15th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Enterprise Infrastructure VPN category, the mindshare of GoodAccess is 0.2%, up from 0.1% compared to the previous year. The mindshare of SonicWall Netextender is 3.7%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.
JayPrajapati - PeerSpot reviewer
Allows using a custom port for the VPN connection and provides very satisfactory customer support
In the past, customers wanted an application that could run directly upon starting the PC, automatically connecting to the firewall. We were not able to do it in NetExtender. This was something customers wanted, but we couldn't provide due to NetExtender's limitations. I feel NetExtender might have rolled out this feature. In future releases, introductions of AI features would be really helpful. For example, we faced a situation where a customer wanted to allow Office 365 access without any kind of internet, just through the local internet. Office 365 has multiple dynamic IPs and URLs that can be updated daily, making it difficult to allow. If there were an AI-based solution that could bring those URLs and new IP addresses to the firewall and add them to the rule, that would be very helpful. That is just one scenario; there are multiple things AI could help with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"The solution has easy-to-use administration and offers an easy implementation."
"The dashboard is pretty sleek and complete."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"The most valuable aspects of the solution are the static IP and speed."
"GoodAccess simplified our infrastructure and how we interact with clients."
"We love the simple interface and speed and reliability of the system."
"The solution provides high availability."
"One of the most valuable features of SonicWall Netextender is the integration of VPN accounts with Microsoft Identity Management, which enables us to enforce secure access through Microsoft Intune and conditional access policies. This helps ensure that only authorized individuals are able to access the VPN, rather than anyone with knowledge of a password."
"It allows us to work remotely."
"It can support multifactor authentication. Also, it is a very basic application."
"My company opted for this solution because it can individually perform. Basically, we don't require load balancers and all those additional feature sets or additional devices that might be required. The solution can handle the certificate, DNS queries, and all that stuff individually."
"NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing."
"The best features of the SonicWall Netextender were its ease of use."
"The product has two-factor authentication."
 

Cons

"It is worth mentioning that we do experience disconnects on rare occasions."
"There could be a better view of which type of communication is going through the system."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"The price tier is not suited for small teams."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"Right now, you have to load each license on to an appliance. You can't pool across multiple appliances. So, you end up having to do a lot of administrative work to recover if an internet provider goes down, and you cannot leverage it as easily into a DR solution."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"The product does not work well."
"The UI could be a little better."
"The solution takes up a lot of bandwidth."
"In future releases, introductions of AI features would be really helpful."
"The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine."
"The initial setup of SonicWall Netextender is straightforward. The only issue we encountered was with relocating the VPN appliance. If we needed to move it from an on-premise to an on-cloud architecture, we had to start over and redeploy it from scratch. Unfortunately, it is not portable and any changes to its physical location often result in the need for a fresh deployment to ensure everything functions properly."
 

Pricing and Cost Advice

Information not available
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"After a certain number of users, you require extra licensing."
"The solution has a pretty good price."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"The solution is cheap itself, not too costly."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Educational Organization
7%
Comms Service Provider
7%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What is your experience regarding pricing and costs for SonicWall Netextender?
Pricing is a simple thing. We have the key, and we need to enter it in the SonicWall official portal. That's all. Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, ...
What needs improvement with SonicWall Netextender?
I cannot think of specific areas that could be improved with the SonicWall Netextender. The main focus should be on continuous improvements to address any CVEs or vulnerabilities to ensure they're ...
 

Overview

Find out what your peers are saying about GoodAccess vs. SonicWall Netextender and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.