

Zoho Creator and GeneXus are two robust application development platforms. Zoho Creator offers more affordable pricing and better customer support, while GeneXus excels in feature set and is deemed worth the higher price by users.
Features: Users praise Zoho Creator for its ease of use, extensive integration capabilities, and strong choice for rapid development. GeneXus stands out with its powerful coding tools, multi-platform deployment, and capability to cater to complex development needs.
Room for Improvement: Zoho Creator users often request better documentation, enhanced performance during peak usage times, and more robust features. GeneXus users seek improvements in interface customization, more frequent updates, and better support for newer technologies.
Ease of Deployment and Customer Service: Zoho Creator is noted for its straightforward deployment process and excellent customer service, ensuring a smooth start. GeneXus, while more complex to deploy, offers advanced support options that suit businesses with dedicated IT resources.
Pricing and ROI: Zoho Creator is noted for its low setup costs and quick ROI, appealing to small and medium-sized enterprises. GeneXus has higher upfront costs but delivers superior ROI for larger organizations with extensive development projects.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
| Product | Market Share (%) |
|---|---|
| Zoho Creator | 1.4% |
| GeneXus | 0.8% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 12 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
What is GeneXus? GeneXus™ is the best Low-Code Platform that you don't know yet.
It's a Software Development Platform that simplifies and automates the tasks of creating and evolving enterprise applications and multi-channel user-experiences. Great Advantages:
- Higher productivity, with automatic maintenance & evolution
- Multi-Experience, we continuously create new code generators
- Agile, incremental approach, with fully functional prototypes
- Easier to learn, one single language to cover all technologies
- Future-proof, we've been around for 30 years, evolving for you
Key Differentiators against the competition:
- No runtime fees, we charge by developer
- Best theoretical framework, which allows us to evolve
- Best coverage in the market: Most technologies, most languages, most markets and industries
- We run on-premise or on the cloud
- Multiple starting points depending on the type of company you work in, with products for Students, Startups, ISVs, Corporate Development, and SAP technologies
GeneXus uses Artificial Intelligence techniques to create software, enabling truly incremental development of apps, providing a low-code, future-proof development platform for the leading execution platforms and languages, and the most popular DBMS.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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