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GeneXus vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
GeneXus offers high ROI for large companies, excels in banking apps, and is effective for both extensive and limited user systems.
Sentiment score
6.9
Salesforce Platform enhances efficiency, increases revenue, reduces time on data management, and improves sales effectiveness for companies.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
7.6
GeneXus customer service is fast, knowledgeable, cooperative, usually responding within 24 hours, and generally rated highly by users.
Sentiment score
6.7
Salesforce Platform customer service is generally satisfactory, though response time and quality vary among users, with some relying on external support.
 

Scalability Issues

Sentiment score
8.4
GeneXus is scalable and adaptable, supporting growth from small projects to large systems with high ratings for ease and efficiency.
Sentiment score
7.7
Salesforce Platform scales effectively for varying user counts and business needs, supporting customization with manageable challenges.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
 

Stability Issues

Sentiment score
8.1
GeneXus offers high stability with bi-monthly upgrades, rated 8-10 by users, best suited for simpler front-end applications.
Sentiment score
8.0
Salesforce Platform is stable and reliable, with occasional slowness, minimal issues, and excellent communication for maintenance downtime.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

GeneXus requires better front-end, training, security, integration, collaboration, market awareness, UI, code speed, cost, community, alerts, performance, and language support.
Salesforce Platform requires improvements in reporting, integration, user interface, pricing, and smoother transition between Classic and Lightning.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
 

Setup Cost

GeneXus offers costly multi-plan licenses but justifies the price by replacing multiple developers and including maintenance and upgrades.
Salesforce Platform is costly for smaller clients but offers value through comprehensive features, yet alternatives may provide better ROI.
 

Valuable Features

GeneXus offers rapid deployment, seamless tech integration, error detection, multi-language support, automation, and a user-friendly architecture.
Salesforce Platform provides customizable, scalable CRM solutions with robust integrations, automation, reporting, and a user-friendly interface for efficient data management.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
It serves as a central repository, and it's an automation tool for our sales team.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
 

Categories and Ranking

GeneXus
Ranking in Mobile Development Platforms
10th
Ranking in Low-Code Development Platforms
16th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
2nd
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
96
Ranking in other categories
PaaS Clouds (10th), Rapid Application Development Software (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of October 2025, in the Mobile Development Platforms category, the mindshare of GeneXus is 3.8%, up from 2.9% compared to the previous year. The mindshare of Salesforce Platform is 7.5%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms Market Share Distribution
ProductMarket Share (%)
Salesforce Platform7.5%
GeneXus3.8%
Other88.7%
Mobile Development Platforms
 

Featured Reviews

XavierEspinoza - PeerSpot reviewer
Offers a simplified architecture with outstanding integration capabilities
The integration capabilities of GeneXus are highly valuable for our organization. The metadata obtained within the logic of different systems is also vital. Due to the solution, our company team doesn't have to work with multiple languages and integrations can be made with C Sharp. JavaScript can also be used with GeneXus, the tool takes charge of all the rest and has a simple architecture. The solution can be used out of the box without facing any issues and nothing much needs to be done with frameworks. In our case we need to use Python with GeneXus, we use Ironpython to embed python code in C# .
Sharmila-K - PeerSpot reviewer
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Energy/Utilities Company
8%
Outsourcing Company
8%
Comms Service Provider
6%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Large Enterprise2
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise38
 

Questions from the Community

What needs improvement with GeneXus?
GeneXus needs to be more consistent in functionality without any errors. Code generation is highly time-consuming for GeneXus, but in some cases, it saves time as well. Some errors will take too lo...
What is your primary use case for GeneXus?
Our company uses the latest version of GeneXus. The solution is used in our company to develop various enterprise systems, and GeneXus is used as an integrator, which further facilitates low-cost d...
What advice do you have for others considering GeneXus?
The tool's use case depends upon the requirements. The solution is ideal for integrations to modernize systems. GeneXus is also used in a site to develop systems with functional programming for big...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Canal de Panamá, Gerdau, Coca-Cola, Mercado Libre, DHL, Mitsubishi Heavy Industries, TECNISA, Mexican Polak Group, Ferrovalle, Canon, Azteca, KPMG, TURBUS, Santander, BBVA
ADP
Find out what your peers are saying about GeneXus vs. Salesforce Platform and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.