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GeneXus vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
GeneXus offers high ROI for large companies, excels in banking apps, and is effective for both extensive and limited user systems.
Sentiment score
7.5
Salesforce Platform enhances efficiency, reduces information silos, boosts revenue growth, and cuts client data management time by up to 50%.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
7.6
GeneXus customer service is fast, knowledgeable, cooperative, usually responding within 24 hours, and generally rated highly by users.
Sentiment score
6.7
Salesforce Platform generally provides solid support, but response times vary, with users appreciating community resources and premium service benefits.
 

Scalability Issues

Sentiment score
8.4
GeneXus is scalable and adaptable, supporting growth from small projects to large systems with high ratings for ease and efficiency.
Sentiment score
7.8
Salesforce Platform's scalability is highly rated for handling large user bases and offers flexibility in expansion and customization.
We are using it globally in thirty countries.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
 

Stability Issues

Sentiment score
8.1
GeneXus offers high stability with bi-monthly upgrades, rated 8-10 by users, best suited for simpler front-end applications.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minor issues and performance hitches being exceptions, ensuring high user satisfaction.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

GeneXus requires better front-end, training, security, integration, collaboration, market awareness, UI, code speed, cost, community, alerts, performance, and language support.
Salesforce Platform needs improvements in pricing, reporting, integration, UI, automation, scalability, and support for better user experience.
The UI is not very intuitive or innovative.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
 

Setup Cost

GeneXus offers costly multi-plan licenses but justifies the price by replacing multiple developers and including maintenance and upgrades.
Salesforce is costly but offers extensive features, flexibility, and benefits, making it worthwhile for large enterprises despite additional costs.
 

Valuable Features

GeneXus offers rapid deployment, seamless tech integration, error detection, multi-language support, automation, and a user-friendly architecture.
Salesforce Platform offers customizable, scalable features with intuitive UI, aiding agile development and efficient automation for enhanced data management.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
 

Categories and Ranking

GeneXus
Ranking in Mobile Development Platforms
10th
Ranking in Low-Code Development Platforms
20th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Ranking in Low-Code Development Platforms
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
PaaS Clouds (7th), Rapid Application Development Software (7th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of May 2025, in the Mobile Development Platforms category, the mindshare of GeneXus is 3.4%, up from 2.7% compared to the previous year. The mindshare of Salesforce Platform is 8.1%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms
 

Featured Reviews

XavierEspinoza - PeerSpot reviewer
Offers a simplified architecture with outstanding integration capabilities
The integration capabilities of GeneXus are highly valuable for our organization. The metadata obtained within the logic of different systems is also vital. Due to the solution, our company team doesn't have to work with multiple languages and integrations can be made with C Sharp. JavaScript can also be used with GeneXus, the tool takes charge of all the rest and has a simple architecture. The solution can be used out of the box without facing any issues and nothing much needs to be done with frameworks. In our case we need to use Python with GeneXus, we use Ironpython to embed python code in C# .
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Use our free recommendation engine to learn which Mobile Development Platforms solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GeneXus?
GeneXus evolves with technology.
What needs improvement with GeneXus?
GeneXus needs to be more consistent in functionality without any errors. Code generation is highly time-consuming for GeneXus, but in some cases, it saves time as well. Some errors will take too lo...
What is your primary use case for GeneXus?
Our company uses the latest version of GeneXus. The solution is used in our company to develop various enterprise systems, and GeneXus is used as an integrator, which further facilitates low-cost d...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Canal de Panamá, Gerdau, Coca-Cola, Mercado Libre, DHL, Mitsubishi Heavy Industries, TECNISA, Mexican Polak Group, Ferrovalle, Canon, Azteca, KPMG, TURBUS, Santander, BBVA
ADP
Find out what your peers are saying about GeneXus vs. Salesforce Platform and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.