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Galvanize IncidentBond [EOL] vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Galvanize IncidentBond [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (30th), Security Incident Response (8th), Endpoint Detection and Response (EDR) (31st), Ransomware Protection (8th)
 

Featured Reviews

DE
Information Security Engineer at a financial services firm with 1,001-5,000 employees
Customization and transparency of data, while maintaining a mostly user-friendly UI
Sadly, I can’t provide specific examples due to the nature of the content of the improvements. I will say that, prior to implementation, and post-implementation, we saw a nearly 800% increase in volume of completed and correctly completed documentation in regards to specific tasks being completed. Rsam puts the workflow first, and lets the record follow it. It literally puts a task on rails and the person needing to do the work only need respond to the prompts accordingly and let Rsam automate the rest. The data is cleaner, more uniform, and there’s simply more of it created more quickly, as a result.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Rsam puts the workflow first, and lets the record follow it, literally putting a task on rails so the person needing to do the work only needs to respond to the prompts accordingly and let Rsam automate the rest."
"The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"It has the best live response feature."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"Behavioral Monitoring stops known malicious events before they even begin."
"The initial setup was fairly easy."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"The triage feature that shows you the whole kill chain of the attack or malware is useful because it shows how the malware gets into the endpoints and what it has done, and the solution is easy to use and easy to deploy as it is a cloud solution with no appliance needed on-premise."
 

Cons

"Hands down, if Rsam adopted a more industry proper "End of life – Deprecated – Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual."
"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"I'm not happy with the way they are treating existing customers for adding licenses."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"The pricing could be more reasonable."
"They will most likely need to create or include a feature that checks the network."
"In my company, we face issues sometimes when there is a need to write custom rules or we want to write for some rules that are different from the standard rules provided by the solution."
"The pricing could always be a bit better. They could work to make it less expensive."
 

Pricing and Cost Advice

Information not available
"The pricing is annually based and operates through another department than mine."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The platform is expensive."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Defense?
From my perspective, I cannot find any drawbacks or downsides.
 

Also Known As

IncidentBond, Rsam SIRP, Rsam Incident Management, Rsam Security Incident Response Platform
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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