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Galvanize IncidentBond [EOL] vs VMware Carbon Black Cloud comparison

Diligent and VMware are both solutions in the Security Incident Response category. Additionally, 100% of Diligent users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.
VMware Carbon Black Cloud
Read 18 VMware Carbon Black Cloud reviews
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  • 123 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Galvanize IncidentBond [EOL] and VMware Carbon Black Cloud based on real PeerSpot user reviews.

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To learn more, read our detailed Security Incident Response Report (Updated: August 2025).
Buyer's Guide
Security Incident Response
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Galvanize IncidentBond [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (9th), Endpoint Detection and Response (EDR) (48th)
 

Featured Reviews

DE
Customization and transparency of data, while maintaining a mostly user-friendly UI
Sadly, I can’t provide specific examples due to the nature of the content of the improvements. I will say that, prior to implementation, and post-implementation, we saw a nearly 800% increase in volume of completed and correctly completed documentation in regards to specific tasks being completed. Rsam puts the workflow first, and lets the record follow it. It literally puts a task on rails and the person needing to do the work only need respond to the prompts accordingly and let Rsam automate the rest. The data is cleaner, more uniform, and there’s simply more of it created more quickly, as a result.
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Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"Integration and scalability are the most valuable."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
More VMware Carbon Black Cloud pros
 

Cons

"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"One area for improvement is the maturity of its vulnerability features."
"Additionally, it is complex to use, and the pricing should be improved."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"It's not simple."
"Training and education for both partner and customer, including product marketing need to be improved."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
More VMware Carbon Black Cloud cons
 

Pricing and Cost Advice

Information not available
"The solution is very inexpensive so there is great cost savings to using it."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"Pricing for this solution could be made lower."
"You need to pay for the licensing of the product. The pricing is costly."
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Top Industries

By visitors reading reviews
No data available
Healthcare Company
9%
Computer Software Company
9%
Real Estate/Law Firm
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
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What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
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What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
See all answers
 

Comparisons

No data available
Splunk SOAR vs VMware Carbon Black Cloud Logo
Splunk SOAR vs VMware Carbon Black Cloud
Compared 39% of the time
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 29% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 17% of the time
Rapid7 InsightIDR vs VMware Carbon Black Cloud Logo
Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 15% of the time
More VMware Carbon Black Cloud Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
August 2025
Galvanize IncidentBond [EOL] reportDownload Galvanize IncidentBond [EOL] product report
Buyer's Guide
VMware Carbon Black Cloud
August 2025
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
 

Also Known As

IncidentBond, Rsam SIRP, Rsam Incident Management, Rsam Security Incident Response Platform
Carbon Black CB Response
 

Overview

Rsam’s Security Incident Response Platform (SIRP) simplifies and speeds monitoring and resolution. Our dynamic workflow can replicate any existing incident management process and allows you to make changes as your processes evolve - all from a single interface. Track the lifecycle of a security incident and coordinate actions quickly and with ease. 

Diligent
Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
VMware
 

Sample Customers

Information Not Available
ALLETE belk
Buyer's Guide
Security Incident Response
August 2025
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We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.